Assistant Manager

About the role

As an Assistant Manager at The Parking Spot, you will play a crucial role in the day-to-day operations of a facility. You will oversee the physical condition and appearance of the facility and fleet, supervise employee performance, train staff, manage customer service issues, and enforce company policies.

Responsibilities

• Oversees the physical condition and appearance for the facility and fleet
• Supervises the performance of employees within a shift to ensure operational standards are met
• Trains employees to perform their specific responsibilities
• Completes assigned projects relating to operational improvements, maintenance and shuttle repair
• Succeeds in managing all customer service issues that may arise
• Enforces all company policies and procedures as set forth in the Employee Handbook
• Must be able to respond accordingly if a shift needs to be filled; this means contacting employees to cover the shift or personally covering the shift
• Complies with all applicable Federal, State, and Local regulations and requirements governing operation of commercial vehicles
• Performs additional duties as reasonably requested by Management

Requirements

• Bachelor’s degree or relevant management experience
• Ability to work a varied and flexible schedule
• Ability to prioritize work and promptly follow directions
• Excellent English communication (verbal / written) and interpersonal skills
• Strong analytical skills to gather and summarize data for reports
• Currently holds, or is able to obtain, all applicable licenses or badges as required by governing authorities to operate a commercial vehicle, including a valid driver’s license
• Willingness to take a physical and pass as a certified Interstate driver as part of the selection process as required by airport, federal DOT and/or state regulations

Qualifications

• Knowledge of commercial vehicle operation and safety regulations
• Experience in customer service and problem-solving
• Ability to lead and motivate a team
• Strong organizational and time management skills

Skills

• Excellent verbal and written communication skills
• Strong analytical and problem-solving skills
• Ability to prioritize tasks and meet deadlines
• Proficient in Microsoft Office Suite

Benefits

• Participation in and financial benefit from our shared employee ownership program
• Career development and growth opportunities
• Consistent schedules
• Medical, Vision, Dental, Life Insurance, EAP and 401(k) plan benefits
• Paid Time Off, Vacation Pay, and Paid Holidays
• Annual discretionary bonus program
• Team oriented, fun and friendly work environment

Pay

$55,000 per year - $60,000 per year with overtime eligibility

Schedule

Wednesday to Sunday, 4pm to 12am, (Monday and Tuesday off)

Company Culture

We are proud to offer an Employee Ownership Program, allowing every team member the opportunity to receive a direct financial stake in The Parking Spot’s success. As employee owners, every one of us plays a part in providing exceptional service to our guests across the country. We’ve built a culture of support, fun, and camaraderie that empowers us to be the most innovative company in the parking industry. We believe a diverse, inclusive, and equitable company is one where all employees, partners, and customers are welcome, supported, and valued.