Assistant Manager
Tharp Consulting · Anoka, MN · 2 wk ago
OTHRFull-time
About the role
As an Assistant Service Center Manager, you will support the Service Center Manager by leading daily operations, supervising and training staff, and ensuring excellent customer service. Your responsibilities include performing vehicle maintenance, educating guests, building customer loyalty, managing work schedules, overseeing inventory, and maintaining safety standards. You will also assist with store audits, opening and closing procedures, and team development.
Responsibilities
- Perform vehicle maintenance and educate guests
- Supervise daily operations and train team members
- Ensure customer satisfaction and build loyalty
- Manage schedules and inventory
- Maintain safety and cleanliness standards
- Lead team development and store opening/closing procedures
Qualifications
- At least 1 year of supervisory experience
- Preferably in retail or service environments
- High school diploma or equivalent
- Fluency in English
Skills
- Customer-focused mindset
- Ability to work in a fast-paced setting
- Utilize KPIs for performance monitoring
- Demonstrate sound judgment
- Physical requirements: standing, lifting up to 50 pounds, working in various environmental conditions
Benefits
- Competitive weekly pay
- Career growth potential to become a Service Center Manager
- Paid education support
- Health benefits
- Paid time off
- Employee perks such as uniforms, discounts, and 401(k) matching