Assistant Manager

About the role

The ideal candidate will oversee the night shift operations and management of a corporate Sweetwaters Coffee & Tea cafe that fosters a fun environment and generates bottom line profits. They will handle high volume and dynamic and youthful staff & guests, and work closely with the General Manager.

Responsibilities

• Build sales through excellent product execution, guest service, and team management.
• Ensure coffee, tea, and espresso drinks are correctly and efficiently prepared to Sweetwaters standards.
• Encourage and guide the team to meet sales goals.
• Ability to lead the team on guest service, training, product quality, merchandising, cleanliness, and food safety.
• Provide friendly, accurate, and efficient guest service.
• Execute accurate and proper cash handling procedures.
• Maintain and communicate your knowledge of the coffee, teas, and other products offered at Sweetwaters.
• Supports GM in preparing and submitting weekly orders.
• Supports GM in completing the monthly inventory counts.

Requirements

• Food service experience.
• Proven sales experience.
• Must enjoy working with people, be able to multi-task, and work in a busy, fast-paced environment.
• Must have strong guest service skills, be friendly, accurate, and efficient, enjoy drinking coffee or tea, and be passionate about quality.
• Loves to laugh and work in a positive environment.
• Ability to lift and/or move up to 30 lbs.

Qualifications

• Minimum high school or equivalent education.

Skills

• Excellent communication skills.
• Team leadership and management skills.
• Customer service orientation.
• Attention to detail.

Benefits

• $17.00-$19.00 per hour.
• Tips can be earned on top of hourly rate.
• Minimum 20 hours per week. Full-time available.
• Must have weekend availability.
• Paid time off for full-time.
• Health insurance for full-time.
• Opportunity for professional advancement in our growing company.
• Brewed coffees, teas, and Cold Brews are a perk during shifts!

Pay

$17.00 - $19.00 per hour

Schedule

This Sweetwaters is located in bustling and vibrant downtown Ann Arbor surrounded by restaurants and retail. Parking is available in the surrounding neighborhoods and easy access to bus routes.

OUR PURPOSE

To bring people enjoyment through creative, extraordinary & attainable luxuries within our cafes.

Compensation & Benefits

• $17.00-$19.00 per hour.
• Tips can be earned on top of hourly rate.
• Minimum 20 hours per week. Full-time available.
• Must have weekend availability.
• Paid time off for full-time.
• Health insurance for full-time.
• Opportunity for professional advancement in our growing company.
• Brewed coffees, teas, and Cold Brews are a perk during shifts!

Advancement Opportunities

• General Management training offered to qualified candidates.
• Corporate positions in franchise business available for qualified candidate.

About Sweetwaters Coffee & Tea

Sweetwaters Coffee & Tea is a strong coffeehouse brand and a dynamic woman owned company that is growing. We are based in Ann Arbor and focused on providing globally inspired beverages and an excellent customer experience. We currently have over 35 locations and continue to grow across the nation.

Company Website

SweetwatersCafe.com