Assistant Manager

About the role

Primary Purpose of Job: Provide fast and courteous service to all customers. Additional responsibilities include suggestive selling, stocking, cleaning, and practicing proper safety procedures. Assist store manager in maximizing potential sales and profitability. Ensure compliance of company policies and procedures.

Responsibilities

• Must be proficient at Sales Associate position.
• Control store expenses within assigned budgets.
• Control cash and inventories within acceptable guidelines.
• Strive to achieve maximum store sales and profit.
• Implement company merchandising promotions and sales plans.
• Ensure employee compliance with company policies and regulations.
• Maintain a safe store and property environment.
• Follow all safety rules and regulations.
• Obeys and enforces city, county, state, and federal laws in relation to store operation.
• Maintain store and property appearance and cleanliness within company standards.
• Enter any work orders to have repairs made.
• Conduct competitor pricing surveys.
• Promote excellent customer service and suggestive selling and ensure it is implemented by all employees.
• Handle all customer complaints properly and to the satisfaction of the customer.
• Maintain accurate store records by ensuring that all forms and reports are filled out properly and on time.
• Maintain an adequate store inventory through proper ordering, proper pricing, proper security procedures, and proper check-in/check-out.
• Keep money secure at all times.
• In the absence of Store Manager:
  • Complete all payroll paperwork and processes in a timely manner.
  • Account for all money received and disbursed.
  • Ensure bank deposits are made each day.
  • Make out employee schedules each week, approve overtime hours, and submit payroll one week in advance.
  • Supervise and manage store staff.
  • Handle any other work that can be assigned at the supervisor's discretion.

Qualifications

• Highschool Diploma
• 2 years of experience in customer service/retail management
• Must complete all Midwest Petroleum Training Courses

Skills

• Adaptability
• Attendance and Punctuality
• Communications
• Cohesion
• Job Knowledge
• Judgment
• Problem solving
• Quality
• Concentration

Benefits

Reasonable accommodations may be made to assist an otherwise qualified individual in the performance of the job.