Assistant Manager

About the role

Sonny’s BBQ – Valrico (coming soon) is accepting management applications. Training and managing will occur in Bartow, FL until the location opens in 2027. At ACGBBQ, LLC., a licensed franchisee of Sonny’s BBQ, we believe our people—especially our managers—are the key to our success.

Responsibilities

• Assist in the process to hire, train and develop, schedule, and evaluate hourly team members in his/her store.
• Ensure that our restaurants have safe, professional, and engaging atmosphere.
• Serve as the go-to resource for all hourly team members; address individual needs and concerns of team members every day.
• Provide clear benchmarks and expectations to hourly team members so that each shift runs smoothly.
• Oversee and ensure all hourly team members’ performance meets company expectations through constant follow-up and communication.
• Respond to immediate store needs.
• Ensure every guest receives exceptional service and a memorable experience.
• Execute all operations policies, procedures, and programs within the store (and ensure they are followed by others to keep Sonny’s a great place to work!).
• Ability to work at least 45 hours per week.
• Report information to General Manager through plans of action, AOR’s, goals, etc.
• Performs other duties as assigned.
• Must have the flexibility to work a 50‑hour workweek, with the understanding that during peak seasons or business needs, additional hours may be required.

Requirements

• At least two years restaurant management experience.
• Ability to speak and read English and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of guests or restaurant employees.