Assistant Manager

About the role

SRG Residential, a premier third‑party multifamily property management firm that merged with Milhaus in June 2026, manages approximately 50,000 apartment homes across more than 20 states and is ranked among the nation’s Top 35 Apartment Managers by NMHC. The Assistant Manager position is for the 244‑unit community “Reflections at the Park” in Vancouver, WA.

Responsibilities

• Assume the Community Manager’s supervisory responsibilities in their absence.
• Assist in training and development of the team and schedule employee work times.
• Review daily rent recommendations and proactively identify opportunities to maximize income.
• Collect current and delinquent rent in accordance with company and property policy.
• Implement timely legal action, including court appearances.
• Post invoices, use purchase orders, and apply correct General Ledger (GL) coding; submit security‑deposit reconciliations promptly.
• Review move‑in and move‑out files for thorough and accurate completion; verify timely entry into the property software system.
• Complete or verify accurate and timely weekly reports.
• Review monthly financial reports with the Property Manager and assist in completing variance reports.
• Assist the Community Manager in resolving resident and prospective‑resident conflicts.
• Read, follow, and implement company and employee handbooks, property policy manuals, and other governing documents.

Qualifications

• Minimum 2 years of related property management experience with ability to pass a fair‑housing exam.
• Effective written and verbal communication skills.
• Ability to calculate discounts, interest, commissions, proportions, percentages, and apply basic math concepts.
• Capability to work independently without direct supervision.
• Proficiency with operations software used at the property level, including Outlook, Internet browsers, Excel, and Word.
• Current driver’s license and auto insurance.
• Willingness to work weekends and overtime as required.

Benefits

• 401(k) match.
• Rental incentive and renewal compensation.
• Performance bonuses.
• Rental discounts (depending on location).
• Medical, dental, vision, and other voluntary benefits for regular full‑time employees.
• Vacation accrual.
• Sick‑time accrual in accordance with law.

Schedule

• Full‑time position (30–40 hours per week).
• Weekend work and overtime as needed.