Assistant Manager

Responsibilities

• Oversee inventory management, stock replenishment, and merchandise displays to optimize sales and customer satisfaction.
• Cultivate a high-performing team by making strategic decisions, coaching, and managing performance.
• Engage with customers, address inquiries, resolve issues, and enhance their shopping experience.
• Ensure operational procedures and processes align with company policies, standards, and legal regulations.
• Participate in cross-training for flexibility in various departments and responsibilities.
• Provide friendly, proactive, and professional internal and external support to others.

Qualifications

• At least 2 years of retail experience or equivalent combination of experience and education.
• Proven track record of success and a desire to take on increasing levels of responsibility and leadership.
• Demonstrated ability to mentor, coach, and develop associates, fostering a positive and collaborative work environment.
• Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely.
• Strong interpersonal skills to build rapport, foster relationships, and collaborate effectively.
• Strong orientation toward process-driven approaches, demonstrated through previous experience and accomplishment.
• Demonstrated ability to analyze and optimize complex processes to achieve operational excellence.
• Comfortable navigating computer systems and software to assist customers or manage activities.
• Proven experience making sound decisions in a professional context.
• Flexibility with hours: ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates.