Assistant Manager
Ramirez Hospitality Group · Highlands Ranch, CO · 5 days ago
On-siteOTHRFull-time
Los Dos Potrillos Highlands Ranch We are looking for an experienced and passionate Restaurant General Manager to join our team. As a Restaurant General Manager, your primary responsibility is to the customer, ensuring that every guest has a wonderful experience To be successful as a restaurant general manager you should have excellent communication skills and a passion for customer service. You should be someone who leads by example, both in how you interact with your team as well as how to support our guests. You will also assume a variety of responsibilities and duties such as recruiting and hiring restaurant staff, training, overseeing food quality, creating and executing restaurant marketing strategies, developing menus, as well as greeting and serving restaurant guests and supporting service. Below is a more exhaustive list of your expected duties. JOB DUTIES: Manage and oversee the entire restaurant operationDeliver exceptional guest services Ensuring guest satisfactionPlan new and update existing menusPlan and develop the overall restaurant marketing strategyManage restaurant’s tech stack.Respond efficiently to customer questions and complaintsOrganize and supervise shiftsManage and lead staffDevelop hourly and salary staffHire new employeesTerminate employees when necessaryTraining and evaluate staff performanceManage food cost, forecast requirements, and maintain inventoryManage restaurant supplies including smallwaresControl costs and minimize wasteCreate and nurture a positive working environment Implement innovative strategies to improve productivity, sales, and food quality. JOB REQUIREMENTS: Ideally, 5+ years of experience as a Restaurant General Manager or similar roleIdeally, 5+ years of experience customer service managementExtensive food and wine knowledgeComputer literacyFamiliarity with restaurant management softwareExperience in event planningStrong leadership, motivational and people skillsGood financial management skillsCritical thinker and problem-solving skillsTeam playerGood time-management skillsGreat interpersonal and communication skill sCulinary school diploma or BS degree in Business Administration Complete our short application today!