Assistant Manager

About the role

The Assistant Manager contributes to the success of the business and has responsibility, through the direction and control of restaurant operations, to grow sales, ensure a positive guest experience and maximize restaurant profitability. The Assistant Manager is a key part of the restaurant management team focused on maintaining the highest standards of food quality, service, cleanliness, safety and sanitation and will take direction from the supervisor on requirements to deliver those expectations. The Assistant Manager reports to the General Manager.

Essential Functions

• Provide Team Members, Managers, and Guests with a positive experience and atmosphere
• Ensure prompt, friendly service
• Ensure the production of high quality food on a consistent basis
• Direct overall activities and performance of team members on a shift-by-shift basis
• Assist with the development of sales and marketing strategies and implement, advertise, and promote campaigns
• Support and execute brand sales driving initiatives such as promotions, new product introductions and brand loyalty initiatives
• Manage efforts to ensure a positive guest and team experience
• Ensure quality and timely delivery of food and beverages orders through various ordering channels which may include in-restaurant dining, to-go, online ordering, curbside and delivery
• Maintain and inspect dining room, food receiving, food holding, preparation, production, and storage areas to ensure that health and safety regulations are adhered to at all times; correct unsafe practices or conditions
• Complete daily paperwork and projects on a timely basis
• Comply with cash control policies and procedures; ensure all managers, supervisors, and team members comply with cash control policy and procedures
• Drive positive results for labor through proactive scheduling and reacting to business trends
• Control operating costs by instituting awareness through the restaurant
• Ensure quality recruiting and training of new team members
• Participate in hiring, training, motivation, and evaluation of team members as directed by supervisor
• Create positive relationships with team members and managers by treating all members with respect
• Minimize turnover by working with the management team to respond to and assist in resolving team member issues
• Ensure adherence to brand standards, company policies and procedures during shifts where they are the supervisor
• Support and practice an open door policy

Qualifications

• High School Diploma or equivalent

Job Type: Hourly/Part-Time