Assistant Manager

About the role

The Assistant Manager contributes to the success of the business and has responsibility, through the direction and control of restaurant operations, to grow sales, ensure a positive guest experience and maximize restaurant profitability. The Assistant Manager is a key part of the restaurant management team focused on maintaining the highest standards of food quality, service, cleanliness, safety and sanitation and will take direction from the supervisor on requirements to deliver those expectations.

Essential Functions

• Maintain Controls
• Manage Team Members
• Advocate a Team Environment
• Manage Personal Development
• Ensure a High Quality Operation
• Provides Team Members, Managers, and Guests with a positive experience and atmosphere.
• Ensures prompt, friendly service
• Ensures the production of high quality food on a consistent basis
• Directs overall activities and performance of team members on a shift-by-shift basis
• Assists with the development of sales and marketing strategies and for implementing, advertising, and promoting campaigns
• Supports and executes brand sales driving initiatives such as promotions, new product introductions and brand loyalty initiatives
• Manages efforts to ensure a positive guest and team experience
• Maintains and inspects dining room, food receiving, food holding, preparation, production, and storage areas to ensure that health and safety regulations are adhered to at all times
• Corrects unsafe practices or conditions
• Completes daily paperwork and projects on a timely basis
• Complies with cash control policies and procedures
• Ensures all managers, supervisors, and team members comply with cash control policy and procedures
• Drives positive results for labor through proactive scheduling and reacting to business trends
• Controls operating costs by instituting awareness through the restaurant
• Ensures quality recruiting and training of new team members
• Works with the management team to respond to and assist in resolving team member issues
• Supports and practices an open door policy

Reporting Relationship

The Assistant Manager reports to the General Manager

Job Type

Hourly/Part-Time

Education

High School Diploma or equivalent