Assistant Manager

Essential Functions

• Ensures a High Quality Operation
• Maintain Controls
• Manage Team Members
• Advocate a Team Environment
• Manage Personal Development

Ensure a High Quality Operation

• Provides Team Members, Managers, and Guests with a positive experience and atmosphere.
• Ensures prompt, friendly service.
• Ensures the production of high quality food on a consistent basis.
• Directs overall activities and performance of team members on a shift-by-shift basis.
• Supports and executes brand sales driving initiatives such as promotions, new product introductions and brand loyalty initiatives.
• Manages efforts to ensure a positive guest and team experience.
• Ensures quality and timely delivery of food and beverages orders through various ordering channels.

Manage Team Members

• Ensures quality recruiting and training of new team members.
• May participate in hiring, training, motivation, and evaluation of team members as directed by supervisor.
• Creates positive relationships with team members and managers by treating all members with respect.
• Minimizes turnover by working with the management team to respond to and assist in resolving team member issues.
• Ensures adherence to brand standards, company policies and procedures during shifts where they are the supervisor.
• Supports and practices an open door policy.