Assistant Manager

About the role

The role involves managing customer relationships, providing technical support, and implementing new software solutions.

Responsibilities

• Manage customer relationships and provide excellent service
• Provide technical support to customers via phone and email
• Implement and train on new software solutions
• Conduct regular customer satisfaction surveys

Requirements

• Bachelor’s degree in Computer Science or related field
• At least 2 years of relevant work experience
• Strong problem-solving and communication skills
• Proficiency in Microsoft Office Suite

Qualifications

• Experience with customer relationship management systems
• Knowledge of cloud-based software solutions
• Ability to work independently and manage multiple tasks

Skills

• Excellent verbal and written communication skills
• Strong organizational and time management skills
• Ability to handle sensitive and confidential information

Benefits

• Competitive salary package
• Paid vacation and sick leave
• Flexible working hours
• Professional development opportunities

Pay

$50,000 - $60,000 annually

Schedule

Full-time, Monday through Friday, 9:00 AM - 5:00 PM

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