Assistant Manager
LS Solutions · North Randall, OH · Yesterday
OTHRFull-time
Role Overview: As an Assistant Service Center Manager, you will support the Service Center Manager in leading daily operations, supervising and training staff, and ensuring exceptional customer service. Your responsibilities include performing oil changes and vehicle maintenance, educating guests on vehicle care, and maintaining a clean, safe work environment. You will develop work schedules, assist with inventory management, and oversee store audits to uphold safety and performance standards. This role emphasizes building a high-performance team to deliver a quick, trusted service experience that fosters customer loyalty. Qualifications & Skills: Candidates should have at least 1 year of supervisory experience, preferably in retail or service sectors, with a customer-focused approach. Ability to work in a fast-paced environment, use KPI data for performance improvement, and demonstrate sound judgment under pressure are essential. Physical requirements include standing for long periods, lifting up to 50 pounds, and working in non-climate-controlled settings. Strong communication skills and a high school diploma or equivalent are required. Key Duties Lead and train team members to optimize developmentPerform vehicle maintenance and educate customersSupervise daily operations and ensure compliance with policiesManage schedules, inventory, and store safety auditsSupport a customer-centric, efficient service environment Benefits: Competitive hourly pay, career growth opportunities, educational assistance, health benefits, employee support programs, uniforms, service discounts, and 401(k) matching. The role offers a supportive environment focused on personal and professional development, work-life balance, and inclusivity.