Assistant Manager

Summary Of Essential Duties And Responsibilities

• Profitability
  • Manages inventory costs and maintains inventory through daily, weekly, and monthly inspections
  • Places and receives inventory truck orders
  • Maintains and regularly monitors a list of all restaurant assets
  • Ensures preventative maintenance of restaurant facilities and equipment is completed according to company standards, coordinating with external vendors as needed
  • Ensures that the restaurant follows all cash control and security procedures (e.g., safe counts, cash drawer management)
• Guest Motivation
  • Motivates and directs team members to exceed guest expectations by providing accurate, fast, and friendly service in a clean facility
• People
  • Provides coaching and feedback to Shift Coordinators and Team Members to strengthen team capabilities and improve restaurant performance
• Operations
  • Directs the restaurant team to ensure efficient and accurate preparation and sale of products for prompt delivery within established speed-of-service guidelines
  • Ensures the restaurant consistently upholds operational and brand standards
  • Performs the duties of Hourly Shift Coordinator when necessary

Qualifications And Skills

• Must be at least eighteen (18) years of age
• High school diploma or GED required; two (2) years of college preferred
• One to two (1–2) years of previous quick-service restaurant experience; management experience preferred
• Basic understanding of P&L interpretation and management to influence profitability
• Demonstrated leadership skills
• Understanding of guest service principles
• Available to work evenings, weekends, and holidays
• Able to work long and/or irregular shifts as needed to support restaurant operations