Assistant Manager
Department: Center Management • Location: Marion, OH
About the role
We’re building a better way to donate plasma — one that’s fast, friendly, and powered by smart technology - our donor app makes booking and earning easy for donors, and our team makes every visit feel welcoming and personal. We’ve grown from 2 to 30+ locations in under 3 years, and we’re just getting started. If you want to grow your career with a high-energy team, this is a great opportunity.
As the Assistant Manager, you’ll be a key partner to the Center Director and a visible leader on the donor floor, taking ownership of key parts of daily operations while ensuring a safe and welcoming experience. You will be a key part of the culture - jumping in wherever necessary and creating a positive environment for the team and our donors. You will have a unique opportunity to be part of a high-growth organization, one that is changing rapidly and creating new opportunities for our high-performing team members.
Responsibilities
- Own day-to-day operations by jumping in on the donor floor, keeping things moving, and ensuring smooth donor flow and retention.
- Partner on strategy with the Center Director to plan and execute goals around operations, donor experience, and compliance.
- Lead by example and coach team members in real time.
- Monitor quality, safety, and regulatory standards, supporting audits and inspections.
- Manage and maintain inventory, equipment, and supplies.
- Recruit and develop exceptional team members and foster a culture of growth and accountability.
- Communicate and align expectations through regular team syncs, share updates, and keep everyone focused on the day’s priorities.
Requirements
- High school diploma, GED equivalent, or higher education
- 2+ years of supervisory or leadership experience
- Ability to lift 50 lbs., sit or stand for extended periods, and enter cold environments (-40°C) for short periods