Assistant Manager

About the role

The Assistant Manager at Parachute will play a crucial role in overseeing daily operations, fostering a welcoming environment, and supporting the team and donors.

Responsibilities

• Own day-to-day operations by managing the donor floor and ensuring smooth donor flow and retention.
• Partner with the Center Director to plan and execute goals around operations, donor experience, and compliance.
• Lead by example and coach team members in real-time.
• Monitor quality, safety, and regulatory standards, supporting audits and inspections.
• Manage and maintain inventory, equipment, and supplies.
• Recruit and develop exceptional team members and foster a culture of growth and accountability.
• Communicate and align expectations through regular team syncs, share updates, and keep everyone focused on the day’s priorities.

Requirements

• A high school diploma, GED equivalent, or higher education with 2+ years of supervisory or leadership experience.
• Ability to lift 50 lbs., sit or stand for extended periods, and enter cold environments (-40°C) for short periods.
• Ability to work both day and evening hours, weekends, holidays, and extended shifts as needed.

Qualifications

• Data-driven decision maker with strong logical reasoning and decision-making skills.
• Reliable problem solver with a track record of creative prioritization and solving ambiguous tasks.
• Empathetic communicator with strong conflict resolution skills and the ability to motivate and inspire others.
• Self-aware and curious individual with integrity and a willingness to learn.

Skills

• Strong organizational and multitasking skills.
• Excellent interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Knowledge of regulatory standards and compliance requirements.

Benefits

• Up to $70K salary ($50K - $55K base + up to 25% monthly bonus).
• Comprehensive benefits package including medical, dental, and vision insurance.
• Paid time off and company holidays.

Pay

Up to $70K ($50K - $55K base + up to 25% monthly bonus)

Schedule

8 weeks of paid training with travel and accommodations provided, plus flexible working hours and occasional weekend and holiday work.