Assistant Manager

Job Summary

You're a part of the leadership team. You help drive profitability through genuine customer connections, brand loyalty, and strong community engagement. You'll provide immediate feedback and coaching to the sales team to maximize performance. You will also collaborate with the rest of the leadership team to adapt strategies for business success and ensure smooth operational support as needed.

What You’ll Do

• Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.).
• Manage store operations, systems, and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
• Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
• Come up with innovative ways to engage the community and build loyalty through events. Can step into a variety of roles on the sales floor, if needed.

Who You Are

• Have 1-2 years of retail management experience with a similar scope.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.

And More

• Part-Time Competitive base pay and bonus programs
  Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell
  Entertainment, travel, fitness, and mobile technology discounts
  401(k) plan with company matching donations

• Full-Time Competitive base pay and bonus programs
  Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell
  Competitive Paid Time Off (PTO) plan, including paid holidays
  401(k) plan with company matching donations
  Medical, dental, prescription, vision, and life insurance
  Entertainment, travel, fitness, and mobile technology discounts

• Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.

• Hourly Range: $24.00 - $30.00

• JCG aims to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors.

One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.