Assistant Manager

Job Summary

We think shopping should be fun. Our mission is to offer a wide range of stylish, affordable products that cater to various occasions and needs. As an Assistant Manager, you play a crucial role in fostering customer loyalty and driving business growth.

Job Responsibilities

• Be the role model for creating personalized connections with customers that drive loyalty and excitement for the brand.
• Observe associate performance on the selling floor and assist if necessary to make a connection or sale.
• Lead fit sessions that enhance product knowledge and fuel a style obsession.
• Help associates make the most of each customer interaction by sharing specific actions to improve outcomes.
• Ensure the team is always on track to make their goals and exceed customer expectations.
• Own the selling floor and ensure that the right people are in the right place at the right time.
• Be ready to step in for another manager as needed.
• Plan and execute local events that tie to the community and fuel incremental traffic and sales.
• Act in a manner that aligns with our values.

About You

• Love our brand, customers and teams.
• Have a great fashion aesthetic and are plugged in to what’s happening in the industry and community.
• Have a track record of setting and achieving goals.
• Energized by change; shift gears quickly and rally the team behind new strategies and projects.
• Make smart decisions by actively listening, understanding data and looking beyond the obvious.
• Have a high school diploma or equivalent combo of education and experience.
• Have 2 or more years of experience with similar scope, specialty retail preferred.
• Communicate effectively and confidently.
• Available when we are busy, including: nights, weekends and holidays.
• Adept with technology and apps and familiar with industry-related blogs and feeds.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.
• Regularly move around all store areas and be accessible to customers.

Before We Wrap

• A word about a few of our way cool perks:
• Competitive base pay and bonus programs.
• Flexible days and hours.
• Awesome merchandise discounts.
• 24/7 free confidential help with a variety of personal and work concerns.
• Personal and professional development.
• Giving back – volunteer program, disaster relief funds, charitable matching donations.
• Medical, dental, vision, life insurance, pet insurance, legal plan, ID theft, commuter benefit.
• Time Away – paid time off, holidays, parental leave, disability leave, bereavement.
• 401(k) plan with company matching contributions.

Note: Availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.

Hourly Range: $17.75 - $22.30

At J.Crew Group (JCG), we aim to pay competitively for our company's size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate's geographic region of work premises, job-related knowledge, skills, and experience among other factors.