Assistant Manager

Essential Duties and Responsibilities

• Leading the Business
• Manages inventory costs and maintains inventory by performing Daily, Weekly, and Monthly inventory inspections
• Places and receives inventory truck orders
• Maintains and regularly monitors a list of all restaurant assets
• Ensures preventative maintenance of restaurant facility and equipment is completed in accordance with Company standards, interacting with external vendors as required
• Ensures that the restaurant follows all cash control and security procedures (e.g. safe counting, cash drawers)
• Create Memorable Experiences
• Call Guests back who have had problems/complaints
• Motivates and directs team to exceed Guest expectations with accurate, fast, and friendly service in a clean facility
• Partner with the Restaurant General Manager and team to create action plans to improve Guest metrics
• Creating Leaders
• Recruiting and interviewing potential employees
• Completes orientation for new employees
• Creates and monitors schedule and manages the team onboarding process
• Develops skills of shift leaders to increase the team's capabilities and raise performance
• Establishes a positive culture in the restaurant
• Leading Store Operations
• Directs restaurant team toward efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
• Ensures that the restaurant upholds operational and brand standards
• Monitors people charts and production planning and makes necessary adjustments
• Implements actions plans to address employee needs and operational assessments

Qualification and Skills

• Must be at least eighteen (18) years of age
• A High School Diploma or GED required
• 1-2 years of previous quick service restaurant experience, experience in management preferred
• Some understanding of P&L interpretation and management influence profitability
• Demonstrated leadership skills
• Available to work evenings, weekends, and holidays
• Ability to work long and/or irregular shifts as needed, for the proper functioning of the restaurant

Physical Demands

• Must be able to lift up to 50 pounds of force frequently to move objects
• Ability to carry products/boxes and miscellaneous weighing no more than 50 pounds
• Consistently handles product preparation
• Ability to kneel to utilize proper lifting procedures and to open safe
• Consistently lifts for product preparation, stocking, and inventory