Assistant Manager
Hobby Lobby · Norwalk, CT · 2 mo ago
Customer ServiceFull-time
About the role
The Assistant Manager at Hobby Lobby is responsible for overseeing store operations, ensuring customer satisfaction, and managing staff.
Responsibilities
- Oversee daily store operations including inventory management, cash handling, and store cleanliness.
- Ensure compliance with all policies and procedures, including health and safety standards.
- Manage and train store associates to provide exceptional customer service.
- Handle customer complaints and resolve issues promptly.
- Participate in store events and community outreach programs.
Requirements
- At least 2 years of retail experience, preferably in a managerial capacity.
- Proven ability to manage multiple tasks and prioritize responsibilities effectively.
- Strong communication skills, both verbal and written.
- Ability to work flexible hours, including weekends and evenings.
- Valid driver’s license and reliable transportation.
Qualifications
- High school diploma or equivalent.
- Some college coursework preferred but not required.
Skills
- Customer service orientation.
- Organizational and time management skills.
- Problem-solving abilities.
- Team leadership and collaboration.
Benefits
- Comprehensive health insurance coverage.
- Retirement savings plan.
- Flexible schedule options.
- Professional development opportunities.
Pay
$18.00 - $22.00 per hour based on experience.
Schedule
Variable schedule, typically includes weekends and evenings.