Assistant Manager

About the role

The Assistant Manager at Genghis Grill plays a crucial role in the operations team. This position impacts the assigned area of responsibility, including front-of-house operations, back-of-house operations, shift management, local marketing, and sales building. The role also involves ensuring customer satisfaction, leading, developing, and motivating the team, delivering a quality product, enforcing company policies, and maintaining safety and sanitation.

Responsibilities

• Promote the company's mission, vision, and values.
• Run and manage shifts effectively with a focus on assigned area of responsibility.
• Ensure customer satisfaction and implement customer recovery strategies.
• Lead, develop, and motivate the team.
• Deliver a quality product and experience based on brand standards and operating procedures.
• Conduct effective pre-shift meetings during every shift.
• Enforce company human resources policies in all aspects of the manager and teammate experience.
• Enforce all food safety policies and procedures to ensure compliance with FDA and Health Department guidelines.

Requirements

• Must be at least 21 years old.
• Extensive background in high-volume full-service restaurant food operations.
• Valid ServSafe certification.
• Detailed knowledge of county, state, and federal health codes.
• Knowledge of basic employment laws and regulations.
• Some knowledge of the Spanish language is a plus.

Qualifications

• Minimum high school education, college degree preferred.

Skills

• Strong leadership skills to train, coach, develop, and motivate others.
• Able to make critical decisions.
• Excellent communication skills, including writing, speaking, and public speaking.
• Exceptional organizational and operational skills.
• Detail-oriented with proven time management skills.
• Excellent interpersonal skills, including tact and professionalism in dealing with staff, customers, and management.
• Financial skills, including calculating food and labor costs and knowledge of cost-controlling measures.

Benefits

• Competitive Wages.
• Bonus Opportunities.
• Health Benefits.
• Paid time off after 6 months and increasing with tenure.
• 401K.
• FREE Teammate meals & Discounts.
• Opportunities for advancement and career growth within.

Pay

Commensurate with experience.

Schedule

Varies based on location and department needs.