Assistant Manager

Responsibilities

• Lead by example on the sales floor with an “Always on, Never no” mindset; bringing energy, confidence, and solutions to every customer interaction.
• Coach the team to deliver great service, share product knowledge, and keep customers excited to shop.
• Support sales goals by staying engaged on the floor and helping the team close the loop with customers.
• Help manage daily store operations including opening/closing, cash handling, and floor coverage.
• Maintain the store organized, customer ready, and running smoothly.
• Leverage retail technology and digital tools to enhance the customer experience, enable associates on the sales floor, and support efficient store operations.
• Serve as Manager on Duty when scheduled, providing confident leadership and clear direction.
• Support hiring, onboarding, and training of store associates.
• Cook teammates in real time, recognizing wins and helping close performance gaps.
• Jump in wherever needed to support the team and store priorities.

Qualifications

• 1+ years of retail experience, preferably in a leadership or key holding role.
• Ability to coach, motivate, and engage a diverse team.
• Strong communication and teamwork skills.
• Ability to work flexible hours including evenings, weekends, and holidays.
• Reliable, self-motivated, and ready to take ownership.
• Basic understanding of retail KPIs and operational processes.

Preferred

• Previous experience as a Key Holder, Supervisor, or Assistant Manager.
• Experience in a fast-paced or high-volume retail environment.
• Interest in pursuing long-term career growth in retail leadership.

What Success Looks Like

• Engagement: You bring hustle to every shift, moving with purpose and staying attentive to customers, teammates, and store needs.
• Sales: You help drive store sales and conversion through strong floor leadership.
• Customer Experience: You live the “Always on, Never no” mindset with a positive, can-do attitude.
• Execution: Take an owner/operator approach. You hold standards high and get things done.
• Team: We win as one! You show up as a supportive, accountable teammate who lifts others up.

Benefits

• Rate of Pay: $16.50 / Hour + Bonus Incentives 30-50%
• Employee Discount
• Paid Time Off, Paid Parental Leave
• Weekly Pay
• Life, Medical and Dental Coverage
• Development and Advancement Opportunities

Company Values

• Innovation
• Authenticity
• Integrity

Security and Fairness of the Hiring Process

To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools, including ChatGPT, during interviews and assessments. Please review the following guidelines:

• Cameras must be on for all virtual interviews.
• AI tools are strictly prohibited during interviews or assessments.