Assistant Manager

Flynn Group, founded by Greg Flynn, began its journey with the acquisition of 8 Applebee’s in 1999. Over the next two decades, we grew by building new stores and acquiring other franchise operators to become the largest Applebee’s franchisee in the world. This strong foundation allowed Flynn Group to expand into other brands, countries, and industries. We now operate over 460 Applebee’s restaurants in 24 states. Flynn Applebee’s is one of seven premier brands of Flynn Group, which has grown to be the largest franchise operator in the world. Our portfolio includes Applebee’s, Arby’s, Panera Bread, Pizza Hut, Taco Bell, Wendy’s, and Planet Fitness. Our mission is to be the premier operator within each of these brands by focusing on our core values: Care Genuinely for People, Play like a Champion, and Win as One.

About the role

As an Applebee’s Assistant Manager, you will be engaged in all aspects of the day-to-day operations at the restaurant. You are responsible for getting guests and staff passionate about their experience every day at Applebee’s. You will act as a team leader, excellent problem solver, and handle stress while maintaining a positive attitude. You will work hard but have an outstanding time doing it!

Responsibilities

• Ensures timely, friendly service according to company guidelines, achieving established objectives of the unit.
• Cultivates a culture in accordance with the Flynn Applebee’s Premier Card of core values and beliefs.
• Ensures the immediate response and correction of all verbal guest complaints to self and staff.
• Ensures guest contact as a priority with completion of required table visits established by Flynn Applebee’s standards.
• Maintains departmental inventory levels.
• Ensures product preparation and presentation uncompromisingly meet company standards by performing line checks.
• Effectively schedules employees to meet sales demands.
• Maintains effective safety and security programs.
• Promotes and leads restaurant organization, cleanliness, and sanitation.
• Performs routine maintenance and immediately reports needed repairs to the General Manager/Area Director.
• Promotes quality recruitment and referrals of potential team member and management candidates.
• Promotes Flynn | Applebee’s training procedures for new managers.
• Helps maintain a trained staff through effective use of employment orientation, individual training sessions, employee meetings, and implementation of company policy and training systems.
• Participates in the constant development of employees using One-on-One and performance documentation, and contributes to the completion of written evaluations.
• Assesses the efficiency of employees, provides fair feedback on a regular basis, and continuously works with employees on their areas of development.
• Monitors acceptable employee performance and documents situations that require or could lead to disciplinary or corrective action.
• Assures compliance with company policies, practices, and procedures.
• Responsible for controlling cost in assigned department.
• Ensures compliance with local, state, and federal laws, regulations, and guidelines.
• Drives bi-weekly/weekly food and liquor inventories at the AD/GM’s request and is accountable for completion.
• Responsible for preparing and submitting accurate daily paperwork.
• Assures sanitation standards meet or exceed Health Department and Flynn Applebee’s standards.
• Provides a role model for managers and employees.
• Develops self on all store-related technology.
• Must be willing and able to work in all positions and assist in a team member position as needed when in a restaurant, including cooking on the line, expo, seating guests, bartending, etc.
• Uses the Management Development Program for continuous growth of leadership skills and proficiencies.

Requirements

• At least 2-3 years of restaurant management experience.
• Serve Safe Food and Serve Safe Alcohol Certifications (a plus).

Physical Standards

• Ability to work various shifts ranging in hours, including weekends.
• Stand and exert well-paced mobility for up to ten (10) hours in length.
• Safely lift pots, pans, glassware, boxes, etc. up to 50 pounds in weight.
• Read and write to facilitate communication.
• Possess finger and hand dexterity for using small tools and equipment.

Pay

$15.38 to $26.44 per hour, which is approximately $44,850 to $68,500 annually based on a 50-hour work week. Potential for monthly bonus, where applicable by location.