Assistant Manager
FlowerHire · Santa Barbara, CA · Today
Product$25/hrFull-time
Position Overview
In this role, you will assist the General Manager in leading the retail team and overseeing day-to-day operations.
The ideal candidate for this job shines brightly when it comes to setting a good example and keeping coworkers motivated. He/she will foster a culture of teamwork and camaraderie with communication being at the forefront of team building.
Job Functions
- Create and promote a healthy team culture where individual employees have the capacity and feel empowered to work autonomously while striving to meet a common collaborative goal
- Lead and inspire team members to continuously grow, learn, and evolve personally and professionally
- Build an exceptional team that will uphold and deliver our mission, vision, and goals to employees and customers
- Set a prime example of professionalism, integrity, and dedication for the entire team to follow
- Execute daily operations with meticulous attention to detail
- Work closely with all team members to ensure every customer interaction is met with an exceptional level of service and product knowledge, enhancing overall customer satisfaction
- Collaborate with the General Manager to train and mentor staff, fostering a high performing team culture that thrives on adaptability and resilience
- Implement rigorous inventory control practices to minimize shrinkage
- Oversee stringent cash handling procedures, meticulously managing registers, reconciling daily transactions, and ensuring accuracy and security
- Collaborate with management to set and exceed sales targets, analyzing performance metrics, and implementing strategies for consistent growth
- Drive sales by setting challenging targets, analyzing performance data, and implementing strategies to achieve and exceed goals
- Uphold the highest standards of compliance with local and state regulations, guaranteeing the dispensary’s ethical and legal operations
- Mediate and resolve customer/employee concerns and conflicts with the highest level of professionalism, defusing challenging situations
- Comply with all HR policies and employee handbook; maintain detailed documentation of all HR processes
- Regularly assess floor leads to offer constructive feedback that aids in their professional development
- Partner with the General Manager to effectively communicate and delegate goals, tasks, and responsibilities to the team to ensure a smooth operational flow
Requirements
- Minimum 21 years of age
- Minimum of 2 years of retail management experience
- 2-3 years in retail/hospitality management
- Open availability: able to work mornings, nights, holidays and weekends
- Strong computer skills including proficiency in Microsoft Office
- Prolonged periods of sitting at a desk and working on a computer
- Must be able to lift 20 pounds at times
- Be able to stand for prolonged periods of time, bend, kneel, squat, and twist
Schedule
- Be in office/on-site up to forty (40) hours per week
- Overtime will be required depending on business needs
- Mandatory District meetings are held for 1.5 hour every Mondays or Tuesdays
- Mandatory Store meetings are held for up to 1.5 hours every Tuesdays or Wednesdays
Benefits
- Earn excellent affordable insurance benefits (including health, dental, vision, disability, and life)
- Enjoy paid vacation
- Participate in paid training
- Take paid holidays
- Enjoy a company-matched 401k plan
- Enjoy company-sponsored events and team-building activities
- Sample incentives (when available)
- Receive annual employee appreciation discounts on STIIIZY merchandise
- Enjoy employee discounts on top of already highly competitive prices
- Equal Employment Opportunity
Salary
$25 USD per hour