Assistant Manager

About the role

The Assistant Store Manager is responsible for supporting the Store Manager in maintaining a customer-centric environment by making customers a priority while driving sales. In the Store Manager's absence, successfully managing the day-to-day store operations, staffing, and inventory management is expected. In this role, you will collaborate with the Store Manager to lead a team of dynamic Associates while providing customers with extraordinary service.

Responsibilities

• Manage sales and expenses to optimize results
• Support Store Manager in maintaining staffing levels consistent with business needs to ensure excellent customer service
• Ensure adequate shift coverage and scheduling to business needs including covering shifts is schedule Associate is unable to work
• Assisting Store Manager with recruiting, hiring, and training Associates
• Maintain brands standards around cleanliness, organization, and visual presentation
• Support Store Manager to build a culture of collaboration and accountability
• Demonstrate clear understanding of sales goals and align behaviors accordingly
• Supervise and train staff in Store Manager's absence

Qualifications

• 3-5 years of experience in retail sales
• 1-2 years in retail management
• Open availability to include nights, weekends, and holidays
• Effective customer engagement skills
• Basic merchandising and visual skills
• High level interpersonal and communication skills
• Physical requirements include the ability to stand and walk for an eight-hour shift; climb a ladder; and lift a minimum of 10 pounds
• Must be 18 years of age or older
• Must be fluent in English (speak, read, write)
• Must be able to work single shifts (work alone from time to time)

Benefits

• 401(K) participation
• Merchandise discounts
• Additional benefits for eligible Associates