Assistant Manager

About the role

The Assistant Store Manager supports the Store Manager in maintaining a customer‑centric environment, driving sales, and managing day‑to‑day store operations, staffing, and inventory. The role involves collaborating with the Store Manager to lead a team of dynamic Associates and provide extraordinary customer service.

Responsibilities

• Manage sales and expenses to optimize results.
• Support Store Manager in maintaining staffing levels consistent with business needs to ensure excellent customer service.
• Ensure adequate shift coverage and scheduling, including covering shifts when an Associate is unable to work.
• Assist Store Manager with recruiting, hiring, and training Associates.
• Maintain brand standards around cleanliness, organization, and visual presentation.
• Support Store Manager to build a culture of collaboration and accountability.
• Demonstrate clear understanding of sales goals and align behaviors accordingly.
• Supervise and train staff in the Store Manager’s absence.

Qualifications

• 3–5 years of experience in retail sales.
• 1–2 years in retail management.
• Open availability, including nights, weekends, and holidays.
• Effective customer engagement skills.
• Basic merchandising and visual skills.
• High‑level interpersonal and communication skills.
• Physical ability to stand and walk for an eight‑hour shift, climb a ladder, and lift at least 15 pounds.
• Must be 18 years of age or older.
• Fluent in English (spoken, read, written).
• Ability to work single shifts and occasionally work alone.

Benefits

• Competitive compensation package.
• 401(k) participation.
• Merchandise discounts.
• Additional benefits for eligible Associates.

Pay

Salary range: $27.88 – $30.28 per hour.