Assistant Manager

Duties

• Assists with all retail and production operations to achieve maximum sales potential.
• Performs all management tasks in the absence of the manager.
• Aids in planning and training.
• Presents a professional image to set an example for staff.
• Acts as an active member of the management team.
• Includes, but is not limited to:
• Conducts regular staff meetings that enhance communication with staff, such as daily toolbox talks, monthly department meetings, and weekly management team meetings.
• Develops a superior workforce through coaching conversations, development plans, and taking action with staff who fail to meet expectations, as per HR direction.
• Reviews production results on a daily, weekly, and monthly basis.
• Maintains staff productivity by establishing standards/goals and taking corrective actions when necessary.
• Focuses on Production while being knowledgeable and proficient in Retail operations.
• Aids the manager in consistent and accurate use of the staffing model to schedule staff and forecast, plan, and track salary expenditures.
• Aids the manager in timely and accurate reporting, including paperwork and electronic forms related to HR, Safety/Asset Protection, and Accounting.
• Ensures store performance meets budgets in areas such as revenue, payroll, and controllable expenses.

Requirements

• Sensitive to guest needs and wishes.
• Preferred: Ability to work effectively with people with disabilities or other special needs.
• Must have computer experience and be competent in internet use and a variety of computer software applications.
• Preferable: Profit and loss, sales, or cost management accountability experience.
• Strong interpersonal, communication, monetary, organizational, and decision-making skills.
• Must be able to read, write, and speak the English language to communicate with staff and guests.

Physical Requirements

• Ability to move independently or with reasonable accommodation within the facility and community.
• Physically and mentally able to perform all job requirements.
• Able to lift and carry 20-100 pounds with team lifting or mechanical assistance.
• Able to stand, stoop, bend, or carry for extended periods.
• Able to go up and down steps.
• Able to stand and walk entire shift.
• Tolerance to extreme changes in temperature and humidity.
• May be required to work more than 40 hours per week.
• Occasional overnight travel and weekend work required if applicable.
• Must have reliable transportation, valid driver’s license, and proof of personal vehicle insurance.
• Applicant must pass DMV check.

Benefits

• Offers a Comprehensive & Competitive Benefits Package Including Medical, Vision, Dental, and Voluntary Products.
• Paid Time Off (PTO).
• 401(k) Retirement Plan + up to 4% contribution.
• Tuition Assistance.
• Flexible Spending + Health Savings Accounts.
• 10% Discount on ESGW Services.
• Employee Wellness Program.
• 30% Discount at Goodwill Stores.

About the Employer

• Easterseals-Goodwill is a 501(c)(3) nonprofit organization and is a qualifying employer for the Public Service Loan Forgiveness (“PSLF”) program.
• Contact your loan provider for more information.

About the Organization

• Easterseals-Goodwill is an equal-opportunity employer and encourages all qualified applicants to apply.
• We are committed to maintaining a recruitment process that is fair and accessible to everyone.
• We do not discriminate based on race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, genetics, or veteran status, in accordance with applicable laws.