Assistant Manager

About the role

We are seeking a detail-oriented and customer-focused Assistant Manager to join our team in Canton, United States.

Responsibilities

• Supervise and motivate team members to achieve performance goals
• Manage inventory, including stock replenishment and accurate record-keeping
• Process customer orders efficiently and accurately
• Handle customer inquiries and resolve issues in a professional manner
• Operate and maintain equipment as required
• Conduct regular quality checks to maintain high standards
• Aid in training and developing new team members
• Implement and maintain company policies and procedures
• Collaborate with the management team to improve operational efficiency
• Prepare and analyze reports on various aspects of the business
• Absorb and comply with health and safety regulations

Qualifications

• Proven experience in a supervisory or assistant manager role
• Strong leadership and team management skills
• Excellent customer service and interpersonal skills
• Proficiency in operating relevant equipment and computer systems
• Solid mathematical skills for inventory management and financial tasks
• Strong verbal and written communication abilities
• Demonstrated problem-solving and decision-making skills
• Ability to multitask and prioritize in a fast-paced environment
• Detail-oriented with a focus on accuracy and efficiency
• Experience in conflict resolution and handling customer complaints
• Familiarity with inventory management systems and practices
• Flexibility to work various shifts, including weekends and holidays as needed
• A high school diploma or equivalent; an associate's degree in business or related field is preferred