Assistant Manager

Summary Of Key Responsibilities

• Support daily store operations to ensure sales goals, customer experience standards, and operational expectations are consistently met
• Monitor sales activity and provide guidance to associates to deliver excellent customer service
• Affirm inventory control, inventory transactions, and shrink prevention efforts
• Ensure compliance with Citi Trends policies, procedures, and operational standards
• Supervise and support store associates in sales, inventory, cash handling, and customer service
• Assist the Store Manager with hiring and recruiting activities, including candidate screening, interviews, onboarding, and training support
• Maintain appropriate staffing levels by supporting recruiting efforts and employee retention
• Provide ongoing coaching, feedback, and performance support to associates

Customer Experience & Compliance

• Maintain a safe, organized, and customer-focused store environment
• Reinforce adherence to company policies, procedures, and loss prevention standards
• Support consistent execution of merchandising, operational, and visual standards

Qualifications

• High school diploma or equivalent required
• 2–4 years of experience as an Assistant Manager or similar retail leadership role
• 3–5 years of overall retail experience preferred
• Strong communication, organizational, and people leadership skills
• Ability to work a flexible schedule, including nights and weekends
• Ability to perform basic math calculations, including percentages

Key Competencies

• People Leadership & Team Development
• Hiring & Recruiting Support
• Customer-Focused Execution
• Operational Accountability
• Time Management & Prioritization
• Adaptability in a Fast-Paced Retail Environment

Pay

Competitive pay

Schedule

Nights and weekends may be required

Benefits

Includes health and dental insurance, paid vacation, a 401(k) plan, paid training, and opportunities for continued growth

Why Join Citi Trends

Citi Trends is a great place to build a fun and rewarding career in retail management. We believe in promoting from within and developing leaders who take initiative.

Equal Employment Opportunity

Citi Trends is an equal opportunity employer and prohibits discrimination and harassment of any kind in accordance with applicable laws.