Assistant Manager

Responsibilities

• Motivate and inspire the team to delight every guest every time, creating raving fans, through a positive and enthusiastic approach, and by recognizing and rewarding great performance.
• Hold Team Members accountable for consistently meeting all quality, service and cleanliness standards.
• Create a culture where open and respectful communication is encouraged.
• Communicate clear expectations.
• Lead and develop the team to achieve company objectives and operational excellence.
• Assist in conducting effective and productive management and team meetings to identify and impact areas of opportunity and achieve continuous improvement.
• Build effective relationships with peers and upper management partners, including senior leadership team members.
• Proactively seek personal learning and development opportunities for self-improvement.

People Development

• Develop and retain top Team Member talent for the store.
• Support the maintenance of optimal staffing levels for the store.
• Train and develop Managers and Team Members in all areas of job responsibility.
• Consistently assess and provide ongoing performance feedback to include performance reviews, monthly check-ins and daily coaching with all levels within the store.
• Recognize and address performance issues in a timely manner.

Qualifications

• Minimum 18 years of age
• Flexible availability, 40 hours, 5 days
• Demonstrated energetic, enthusiastic, and hands-on leadership style
• Strong analytical, prioritizing, interpersonal, problem-solving & time management skills
• Strong verbal and written communication skills in English
• Collaborative skills and ability to work well within a team
• Ability to work in a fast-paced and deadline-oriented environment
• Ability to be on your feet for 8+ hours and lift up to 50 lbs.

What we Offer

• Total compensation $42,000-$45,000
• 10 days Paid Time Off/Year
• 401K, Medical, Dental, and Vision Insurance
• Work-Life balance- we close at 9pm and are closed for major holidays
• Path to General Manager
• Travel Opportunities to support new store openings