Assistant Manager

Job description

This Team Lead is one that consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leads are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. Team Leads' three main areas of focus are leading excellent shifts when needed, tracking operational systems while leading by example and setting the tone that others will follow, and managing assigned area of the business during a shift with excellence!

Position Type

• Part-time/Full-time

Our Benefits Include

• Free College
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Opportunity to grow leadership skills
• Scholarship opportunities
• Competitive pay

Responsibilities

• Focused on leading excellent shifts independently
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken
• Tracking operational systems
• Assigning Team Coordinators task to ensure shift is running smoothly
• Area of focus responsibilities
• Finding coverage for employee call offs

Qualifications and Requirements

• Available to work Friday and Saturday on a weekly basis
• 20+ hours of availability
• Must have either opening or closing availability for all shifts
• Available to work all major holidays if needed
• Grit and willingness to grow
• Willingness to receive and implement feedback
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.

Work schedule

• Weekend availability
• Holidays
• Day shift
• Night shift
• Overtime

Benefits

• Flexible schedule
• Referral program
• Employee discount
• Paid training
• Paid time off