Assistant Manager

Primary Responsibilities And Objectives

• Aid the property manager in managing the day-to-day operations of the property.
• Ensure resident satisfaction, retention, and full resident life cycle activities.
• Understand and adhere to the operations guidelines established within the property management agreement.
• Maintain all accounts receivable, including collecting rent, posting rent, making daily bank deposits, and maintaining a balanced, accurate rent roll.
• Accurately and timely complete daily, weekly, and monthly financial and leasing reports.
• Audit records and files to identify dates requiring administrative action, such as lease expiration dates, delinquent accounts, and unlawful detainees.
• Collect delinquent account balances from previous residents.
• Process evictions, which includes processing all necessary paperwork, serving notices, and attending court hearings.
• Lease apartments as needed.
• Shop competitive properties.
• Inspect buildings and grounds to ensure safety and cleanliness, and alert maintenance to items that need to be repaired.
• Process move-ins, move-outs, and lease renewals.
• Audit all new and current lease agreements and resident files for accuracy.
• Assist the property manager with training staff on leasing, entering traffic into the computer, marketing, maintenance, and general office operations.
• Compose and prepare routine correspondence, rental notices, and other letters and memorandums.
• Aid the property manager with resident relations and problem resolution.
• Assume responsibility for the operations of the property in the absence of the property manager.
• Comply with all company policies, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws.
• Perform other duties as assigned.

Job Skills

• Detail-oriented, highly organized, and effective in interacting with prospects, residents, peers, staff, and management.
• Experience in multi-family settings, including leasing, marketing, resident relations/control, and customer service.
• Certified Property Manager Certification (CPM) preferred but not required.
• Strong leadership skills and industry knowledge.
• Excellent interpersonal skills, focus on customer service / tenant relations, energetic, enthusiastic, proactive, and self-motivated.
• Experience in creative marketing and outreach strategies.
• Problem-solving mindset and outstanding written and communication skills.
• Proven track record of maximizing the value of real estate.
• Strong organizational skills, attention to detail, and ability to work at both strategic and tactical levels.
• Proficiency in Microsoft Office Suite, including Outlook, Word, PowerPoint, and Excel.
• Excellent time management skills and ability to meet deadlines consistently.

Benefits

• Bonus potential based on property performance.
• Life and medical insurance.
• Dental and vision coverage.
• 401K retirement plan.
• Generous paid time off and sick days.
• Birthday off and paid.

Pay

Chamberlin + Associates provides a competitive pay and benefits package.

Schedule

Details on the schedule are not specified in the job posting.