Assistant Manager

Key Responsibilities

• Operational Leadership
• Open and close the restaurant in accordance with company procedures
• Ensure all equipment and systems are powered on, operational, and functioning correctly
• Supervise team members and ensure compliance with company policies, food safety standards, and operational procedures
• Maintain appropriate dough, sheet-out stack, and pizza rack levels based on projections
• Verify merchandise deliveries against invoices and report discrepancies immediately
• Ensure all required preparation, cleaning, and sanitation tasks are completed to company standards
• Address guest concerns professionally and resolve issues in a timely manner
• Aid with training, onboarding, and coaching of team members using approved methods
• Cash Handling & Accountability
• Count, verify, and assume responsibility for register drawers and safe at shift start
• Maintain full cash accountability throughout the shift
• Provide change to cashiers as needed
• Complete end-of-day (EOD) register closures in accordance with company policy
• Transfer safe accountability to the incoming manager during shift change
• Report cash shortages, overages, or discrepancies immediately to management
• Reporting & Compliance
• Complete, verify, and upload all required daily paperwork and Daily Verification documentation
• Review management reports to support accurate forecasting and inventory control
• Complete all assigned Zenput tasks, including inventory counts and temperature logs
• Communicate all irregular incidents promptly, including:
• Equipment or facility issues
• Safety concerns or inspections
• Workplace injuries or employee incidents
• Attendance issues or staffing concerns
• Closing & Security Duties
• Supervise completion of all closing duties
• Ensure the restaurant is clean, secure, and compliant at end of shift
• Serve as key holder for the facility

Qualifications

• Minimum age of 18 years (or as required by local regulations)
• Previous supervisory or leadership experience in food service or retail preferred
• Strong verbal and written communication skills
• Demonstrated leadership, organization, and problem-solving abilities
• Ability to follow company policies and operational standards
• Basic math skills for cash handling and reconciliation
• Ability to work effectively in a fast-paced environment
• Availability to work flexible schedules, including evenings, weekends, and holidays

Physical Requirements

• Ability to stand and walk for extended periods
• Ability to lift and carry up to 50 pounds
• Ability to work in hot and cold environments

Work Environment

This position operates in a quick-service restaurant environment and involves frequent interaction with guests, team members, and food preparation equipment.

Pay Range

$16.15 - $20.50 per hour