Assistant Manager

Position Responsibilities

• Aid the property manager with training staff on leasing, entering traffic into the computer, marketing, maintenance, and general office operations.
• Compose and prepare routine correspondence, rental notices, and other letters and memorandums.
• Aid the property manager with resident relations and problem resolution.
• Enforce all terms of the lease agreement including serving notices and performing eviction actions.
• Observe and follow all Fair Housing, Equal Opportunity Employment, and Landlord Tenant laws.
• Manage accounts receivable and delinquencies.
• Create and audit resident files, ledgers, and all other applicable paperwork.
• Maintain all accounts receivable including collecting rent, posting rent, making daily bank deposits, and maintaining a balanced, accurate rent roll.
• Accurately and timely complete daily, weekly, and monthly financial and leasing reports.
• Collect delinquent account balances from previous residents.
• Lease apartments as needed.
• Process move-ins, move-outs, and lease renewals.
• Audit all new and current lease agreements and resident files for accuracy.
• Assume responsibility for the operations of the property in the absence of the property manager.

Requirements

• One+ years working in customer service and or leasing/assistant property management.
• Positive, innovative approach to problem solving.
• Basic level knowledge with On-site plus Microsoft Office Suite including Outlook, Word, PowerPoint and Excel.
• Excellent interpersonal skills to effectively and sensitively communicate with all levels of management.
• Sensitivity to confidential matters is required.
• Able to work independently and prioritize effectively in a fast-paced environment with a strong sense of urgency.
• Able to relay technical concerns with adequate detail, quickly and accurately.
• Capabilities to read, write, comprehend, and converse in English.
• Excellent customer service and interpersonal skills with the ability to relate to others.
• Strong organizational and time-management skills.

Benefits

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift

• 8 hour shift

Compensation

Starting: $23 DOE.

Qualifications

High school or equivalent (Preferred).