Assistant Manager

About the role

The Assistant General Manager (AGM) is a growth role aimed at developing future leaders to think strategically about the store and globally about the future of the district and Caribou as a whole. This role requires individuals to step into leadership and possess an insatiable hunger for development and growth.

Responsibilities

• Demonstrates the DOING of Team Member and Shift Leader with ease, enthusiasm and excellence
• Responsible for developing their understanding of the business to the level of a General Manager over the course of a year
• The spark for joy to everyone who walks into the store, creating real connections that last beyond the immediate interaction - and teaching the team to do the same
• A champion for creating an environment that fosters goal-surpassing speed through effective deployment, in-the-moment problem solving and team motivation
• Takes responsibility for hitting sales goals through the connection between speed & service
• Takes the lead on problem resolution, shows calm, professionalism, emotional maturity, and a commitment to listening to understand
• Makes connections between day-to-day behaviors and the end result as you develop a broad understanding of the Profit & Loss statement
• Organizes, executes, and improves upon administrative tasks and makes the connection between daily/weekly/monthly administrative tasks and overall business success
• Responsible for all store funds while on shift by enforcing cash-handling policies
• Placing, receiving, and verifying orders; conducting inventory; controlling waste and dating and rotating inventory, when necessary
• Thinks wholistically about the success of the store – focusing on not just your shift, but the next one and beyond
• Sets the example for the team by embodying the Core Values of Support One Another, Make Fun Happen, Be Yourself, Take Ownership, and Serve With Love
• Bridges the gap between the team and the GM, leading with a global view of the Caribou brand
• Brings a competitive fire to the role, seeking to hit (or beat!) goals and win the game of creating day making experiences

Qualifications

• 1-3 years of prior restaurant/retail experience requiring strong customer service commitment and orientation
• Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
• Must be at least 18 years of age
• Preferred: High school diploma or GED equivalent
• Has a valid driver’s license and reliable transportation
• 1 year of supervisory experience

Skills

• Strong communication and interpersonal skills
• Customer service orientation
• Leadership and management skills
• Problem-solving abilities
• Financial acumen
• Inventory management
• Time management and organizational skills

Physical Requirements

• Hearing, speaking, seeing, bending, reaching, lifting up to 50 pounds, and being able to stand for 4 to 8 hours, or the ability to accomplish the physical requirements with or without reasonable accommodations

Benefits

Caribou Coffee offers a competitive compensation range starting at $16.52 per hour, with the potential to earn up to $27.53 per hour, depending on qualifications and experience. The company also provides a comprehensive benefits package, including health insurance, retirement plans, and paid time off.

Pay

$16.52 - $27.53 per hour

Schedule

Early mornings, evenings, some holidays and/or weekends

Contact Information

| 17830 Kenwood Trail , Lakeville, Minnesota 55044 |