Assistant Manager
Cafua Management Company, a Dunkin Franchisee · Worcester, MA · 2 wk ago
ManagementInternship
Responsibilities
- Aid in recruiting, hiring, onboarding, and developing employees
- Maintain agreed-upon staffing levels for projected sales
- Communicate job expectations and ensure all training is completed according to company guidelines
- Hold team members accountable for their behavior and performance, addressing concerns promptly
- Create and maintain a guest-first culture in the restaurant
- Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines
- Comply with all applicable laws
- Maintain and execute Brand standards, recipes, and systems including Red Book responsibilities
- Help prepare and complete action plans; implement production, productivity, quality, and guest service standards
- Review guest feedback and restaurant assessment results and implement action plans to drive system improvements
- Control costs to help maximize profitability
- Adhere to security and cash handling procedures
- Demonstrate competency in weekly inventory process and analysis
- Demonstrate competency in writing effective crew schedules and monitoring labor performance daily
- Execute new product roll-outs including team training, marketing, and sampling
- Drive sales goals and track results
Requirements
- Basic computer skills
- Capable of counting money and making change
- Must be able to lift a minimum of 30 lbs.
- Must be able to stand for 6+ hours at a time
- Must be authorized to work in the U.S.
- Fluent in English
What We Have to Offer
- Family-owned and operated business
- Opportunity to grow internally and learn new skills
- Competitive salary
- Health insurance
- 401(k) per company policy
- PTO
- Life/disability insurance
Skills
- High school diploma or equivalent
Benefits
- Equal opportunity employer
- Committed to providing equal employment opportunities
Pay
Competitive salary
Schedule
Open availability to work all shifts