Assistant Manager

Responsibilities

• Aid in recruiting, hiring, onboarding, and developing employees.
• Maintain agreed-upon staffing levels for projected sales.
• Communicate job expectations to employees and ensure all training is completed according to company guidelines.
• Hold team members accountable for their behavior and performance, addressing concerns promptly.
• Create and maintain a guest-first culture in the restaurant.
• Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines.
• Comply with all applicable laws.
• Maintain and execute Brand standards, recipes, and systems, including Red Book responsibilities.
• Help prepare and complete action plans; implement production, productivity, quality, and guest service standards.
• Review guest feedback and restaurant assessment results and implement action plans to drive system improvements.
• Control costs to help maximize profitability.
• Adhere to security and cash handling procedures.
• Demonstrate competency in weekly inventory process and analysis.
• Demonstrate competency in writing effective crew schedules and monitoring labor performance daily.
• Execute new product roll-outs including team training, marketing, and sampling.
• Drive sales goals and track results.

Requirements

• Basic computer skills.
• Capable of counting money and making change.
• Must be able to lift a minimum of 30 lbs.
• Must be able to stand for 6+ hours at a time.
• Must be authorized to work in the U.S.
• Fluent in English.

What We Have to Offer

• We are a family-owned and operated business.
• Competitive salary.
• Health insurance.
• 401(k) per company policy.
• PTO.
• Life/disability insurance.
• “With 200+ locations in 6 states, Cafua Management Company is one of the largest private Dunkin Donuts franchise in the US with a People First culture. You are applying to work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. If hired, Cafua Management Company will be your only employer.”
• Cafua Management Company is an equal-opportunity employer and complies with all applicable federal, state, and local laws regarding nondiscrimination.
• If you believe you have been discriminated against or have concerns about the company's compliance with EEOC guidelines, please contact our Human Resources department at HR@Cafuamanagement.com.