Assistant Manager

About the role

Bubble Down Car Wash is a fast-growing company with new sites opening soon, providing rapid career advancement opportunities for the right leaders. We are seeking an Assistant Manager in Training to join our high-performance team and deliver an exceptional customer experience.

Responsibilities

• Aid the Site Manager in daily operations, ensuring smooth and efficient site performance
• Lead by example in customer service, guiding customers through the wash, resolving issues, and building loyalty
• Coach team members on delivering great customer interactions and converting them into membership sales
• Train, coach, and develop staff to uphold Bubble Down’s high standards
• Maintain a safe, clean, and welcoming environment for both customers and staff
• Monitor equipment and coordinate maintenance as needed
• Stay actively engaged on-site — this is a hands-on leadership role

Requirements

• 2–3 years of leadership experience in a customer-facing role (retail, hospitality, or service industry preferred)
• Strong leadership and communication skills with the ability to motivate a high-performing team
• Passion for customer service and sales, with proven experience in upselling or membership growth
• Adaptability to outdoor work environments and varying weather conditions
• Basic computer proficiency (POS systems, Microsoft Office, etc.)
• Ability to lift/push/pull 50 lbs+ as needed
• Must pass a background check

Preferred Qualifications

• Prior management experience in a service or retail environment
• Experience with POS systems and troubleshooting