Assistant Manager

About the role

We are hiring Assistant Managers and want you to join the team! Starting at $15-20+ per hour based on availability and experience + Great benefits!

Responsibilities

• Ensure the restaurant delivers great guest experiences while maintaining operational standards.
• Manage the restaurant's daily operations, ensuring that the team properly follows all processes, policies, and procedures and make encore experiences for our guests.
• Engage in the following work-related activities and complete all training requirements, including:
• Zaxby’s Front of House Development Plan.
• Hands-on station training.
• Provide friendly, enthusiastic service for all guests.
• Promptly greet guests as they enter and thank them as they leave.
• Maintain awareness of current promotions.
• Explain menu items, answer questions, and suggest additional items.
• Accurately complete orders and guest transactions.
• Enter guest orders accurately into the point-of-sale system.
• Accept payments, operate cash registers, and maintain receipts.
• Handle cash payments, count and verify tills, and record totals appropriately.
• Maintain a clean, safe, welcoming environment.
• Clean and maintain guest areas, including dining room, counters, bathrooms, and building exterior.
• Stock paper goods, condiments, serverware, and beverages.
• Keep work areas clean and organized.
• Create an environment of quality within your store.
• Other work assigned.

Qualifications

• Must be 18 years of age or older.
• Available to work a minimum of 5 days and 40 to 45 hours per week.
• Ability to work a flexible schedule, including days, nights, weekends, and holidays.
• Successful completion of background check.

Capabilities Requirement

• Manage all personnel on each shift, including cashiers and cooks.
• Inventory management: the management of food costs.
• Ensure all daily, weekly, monthly, and quarterly tasks and checklists are completed correctly.
• Hire and schedule staff to provide quality guest experience while managing labor expense.
• Ensure that daily cash drawers, safe, and credit cards are balanced.
• Operate the store to meet or exceed budgeted operating goal.
• Ensure that all product quality standards are met.

Benefits

• Quarterly reviews (eligible for compensation increase)
• FREE meals on days worked
• Paid time off
• Ongoing interactive training
• Opportunities to advance
• Medical – Minimum of 50% paid by the company
• Life insurance policy – 100% paid by the company
• Employee assistance program – 100% paid by the company
• Vision, Dental, LTD and STD, Accident, Critical Illness, Hospital Indemnity, Voluntary Life (AD&D)

Pay Range

$15 - $20 per hour

Schedule

Flexible schedule, including days, nights, weekends, and holidays.

Working Conditions

• Restaurant environment: work with advanced kitchen and front-of-house operational equipment; hazardous conditions.
• Office environment: work with computer and office equipment.