Assistant Manager

About the role

Manage digital content servicing and delivery for Feature Film/TV promotional materials to worldwide EST, VOD, and Premium VOD clients. Ensure assets are ordered, tracked, and delivered accurately and on time per contractual requirements.

Responsibilities

• Coordinate high-volume digital content deliveries with internal teams, clients, and external vendors.
• Track assets, delivery requirements, purchase orders, inventory, and invoicing information.
• Investigate and resolve material rejections/delivery issues; communicate status and impact to clients.
• Partner with Sales, Product Management, Artwork/Metadata, and other teams to support launches and troubleshoot issues.
• Respond to client inquiries and manage client portals for tracking/problem resolution.
• Assist with metadata and artwork delivery.
• Prioritize multiple projects, meet strict deadlines, and manage changing priorities.

Requirements

• Prior Film/TV Distribution, Digital Content, or Operations experience.
• Strong knowledge of digital content delivery, encoding formats, videotape, and electronic delivery methods.
• Advanced Excel skills: VBA/Macros, Pivot Tables, VLOOKUP, advanced formulas, and databases.
• Experience with New Media such as online sales/rentals, game consoles, and subscription services.
• Strong project management, problem-solving, communication, and organizational skills.
• Detail-oriented, adaptable, self-directed, and comfortable working under strict deadlines.
• Leadership ability and experience coordinating/motivating teams.
• Familiarity with component-based workflows is a plus.