Assistant Manager

Position Description

As an Applebee's® Assistant Manager, you will be engaged in all aspects of the day-to-day operations at the restaurant. You are responsible for getting guests and staff passionate about their experience every day at Applebee's®. You will need to be a team leader, an excellent problem solver, handle stress and rise above. You will work hard, but have an outstanding time doing it!

Essential Duties And Responsibilities

• Ensures timely, friendly service according to company guidelines, achieving established objectives of the unit.
• Cultivates a culture in accordance with the Flynn Applebee's Premier Card of our core values and beliefs.
• Ensures the immediate response and correction of all verbal guest complaints to self and staff.
• Ensures guest contact as a priority with completion of required table visits established by Flynn Applebee's standards.
• Maintains departmental inventory levels.
• Ensures product preparation and presentation uncompromisingly meeting company standards by performing line checks.
• Effectively schedules employees to meet sales demands.
• Maintains effective safety and security programs.
• Promotes and leads restaurant organization, cleanliness and sanitation.
• Performs routine maintenance and immediately reports to the General Manager/Area Director of needed repairs.
• Promotes quality recruitment and referrals of potential team member and management candidates.
• Promotes Flynn | Applebee's training procedures for new managers.
• Helps maintain a trained staff through effective use of employment orientation, individual training sessions, employee meetings and implementation of company policy and training systems.
• Participates in the constant development of employees using One-on-One and performance documentation, and contributes to the completion of written evaluations.
• Affirms efficient employee performance and documents situations that require or could lead to disciplinary or corrective action.
• Affirms compliance with company policies, practices and procedures.
• Responsible for controlling cost in assigned department.
• Complies with local, state and federal laws, regulations and guidelines.
• Drives bi-weekly / weekly food and liquor inventories at the AD/GM's request and is accountable for completion.
• Responsible for preparing and submitting accurate daily paperwork.
• Affirms sanitation standards meet or exceed Health Department and Flynn Applebee's standards.
• Provides a role model for managers and employees.
• Develops self on all store related technology.
• Must be willing and able to work in all positions and assist in a team member position as needed when in a restaurant. This includes cooking on the line, expo, seating guests, bartending, etc.
• Uses the Management Development Program for continuous growth of leadership skills and proficiencies.

Education and Experience

• At least 2-3 years restaurant management experience
• Serve Safe Food and Serve Safe Alcohol Certifications also a plus

Physical Standards

• Work various shifts ranging in hours, including weekends.
• Stand and exert well-paced mobility for up to ten (10) hours in length.
• Safely lift pots, pans, glassware, boxes, etc. up to 50 pounds in weight.
• Read and write to facilitate communication.
• Must possess finger and hand dexterity for using small tools and equipment.

Benefits

This position offers a competitive salary, comprehensive benefits package, and opportunities for career growth within the Flynn Group family of brands.

Pay

The salary range for this position is $X - $Y per hour, depending on experience and qualifications.

Schedule

Shifts may vary based on business needs, including weekends and evenings.

Qualifications

To be considered for this position, you must have:

• Proven leadership and management experience in a fast-paced environment.
• Strong interpersonal and communication skills.
• Ability to handle multiple tasks and prioritize responsibilities effectively.
• Experience with Microsoft Office Suite.
• Knowledge of food service operations and industry trends.

Skills

• Excellent customer service skills
• Strong organizational and problem-solving abilities
• Effective communication and leadership skills
• Ability to work independently and as part of a team
• Proficiency with Microsoft Office Suite

Benefits

• Health insurance
• Retirement plans
• Employee discounts
• Professional development opportunities
• Flexible scheduling

Contact Information

If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!