Assistant Manager 5956

We are a growing Burger King franchise with upward mobility. As one of the largest Burger King franchises, we are dedicated to achieving customer satisfaction as well as providing career opportunities for our employees. As our company grows, we look for employees who share our passion for achieving exceptional results. At Burger King, employees have an opportunity to contribute to the success of our growing organization.

About the Role

From Team Member to Restaurant Assistant Manager, the job opportunities in Burger King restaurants are challenging and fun. This role is ideal for a personable, results-oriented self-starter who thrives in a fast-paced setting and contributes as both a team member and leader.

Responsibilities

• Develop Servant Leaders—puts your people and restaurant first, not yourself
• Create Memorable Experiences—crafts a service experience so good the guest can’t wait to come back
• Maintain administration balance between high-quality employee/guest experience and financial goals
• Welcome and train new team members
• Lead inspiring team huddles that motivate and inform
• Provide ongoing training and coaching to team members
• Build capability of shift supervisors and prepare them for advancement
• Consistently thank the team and celebrate success
• Actively coach brand service behaviors—train, observe, provide feedback, and celebrate
• Monitor Speed of Service to meet guest expectations
• Ensure the restaurant is welcoming and clean
• Maintain consistent product quality and operations standards
• Partner with the Restaurant General Manager to create action plans improving guest metrics
• Review sales and scheduling to ensure Quality, Service, and Cleanliness (QSC) standards
• Ensure accuracy of daily numbers, cash handling, and HACCP Logs
• Review inventory efficiencies and create product orders
• Evaluate and implement cost controls
• Monitor people charts, production planning, and make necessary adjustments
• Create and monitor schedules and manage new team member onboarding
• Implement action plans addressing employee needs and Operational Assessments

Requirements

• High school diploma or equivalent
• Minimum of 1–2 years supervisory experience
• Excellent guest service skills
• Ability to work in a fast-paced environment
• Strong communication with guests and team members
• Ability to resolve issues in compliance with Burger King standards
• Skill in motivating employees, resolving conflicts, and making tough decisions
• Availability to work all shifts: open, close, weekends, and holidays

Benefits

• Scholarship Fund Program: scholarships ranging from $1,000 to $50,000 for team members, their families, and high school seniors
• Burger King Emergency Fund: short-term financial assistance for employees facing hardships like natural disasters, illness, fires, or other unexpected events
• Discount program offering savings on glasses, hearing aids, weight loss programs, step-tracking devices, shoes, and more
• Provider finder and cost estimation tool to locate in-network providers and estimate visit costs
• Wellness program where points earned (e.g., by achieving step goals) can be redeemed for wellness-related items
• Pregnancy planning tool to track fertility, baby growth, and milestones

Employment may be conditioned on a satisfactory background check. We are an equal opportunity employer.

Location: 401 E. Roosevelt Rd, Lombard, Illinois 60148