Assistant Manager (5945)

Position Overview

The Assistant Manager (AM) is responsible for leading daily shift operations in alignment with Domino’s brand standards and AR Pizza’s LLC commitment to operational excellence, customer satisfaction, and team development. This position plays a critical leadership role in creating a positive work environment, developing team members, controlling costs, and ensuring every customer receives an outstanding experience.

Essential Job Functions

Shift Leadership & Accountability

• Lead and supervise team members during assigned shifts
• Ensure compliance with Domino’s operational standards and AR Pizza policies
• Model professional behavior, image compliance, and work ethic
• Maintain a safe and respectful workplace

Customer Experience

• Ensure exceptional customer service in all interactions
• Address and resolve customer concerns promptly and professionally
• Uphold Domino’s customer satisfaction standards
• Maintain a service-focused culture within the store

Operational Excellence

• Execute food preparation according to brand standards
• Ensure compliance with food safety, sanitation, and health regulations
• Maintain store cleanliness and organization
• Prepare for and pass Operational Audits (OA), safety, and security inspections

Financial & Asset Protection

• Follow all cash handling and deposit procedures
• Assist in managing labor and food cost controls
• Accurately complete required paperwork and inventory counts
• Protect company assets and report discrepancies immediately

Team Development

• Assist in training and coaching team members
• Provide constructive feedback to improve performance
• Promote a culture of accountability and continuous improvement
• Support recruiting, hiring, and onboarding processes as directed by the General Manager

Staffing & Scheduling Support

• Assist in maintaining adequate staffing levels
• Ensure proper shift coverage
• Work a flexible schedule including nights, weekends, and holidays as business needs require

Qualifications

• Must be at least 18 years old
• High school diploma or equivalent preferred
• Prior restaurant or leadership experience preferred
• Must have a driver's license with at least 1 year driving experience and car insurance
• Strong communication and interpersonal skills
• Basic math and computer skills
• Ability to work in a fast-paced environment
• Reliable transportation required
• Must meet eligibility requirements for driving if required by the position

Physical Requirements

• Ability to stand for extended periods
• Ability to lift up to 50 pounds
• Ability to bend, reach, and move quickly in a confined workspace
• Exposure to heat, cold, and kitchen equipment
• Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions

Compensation

• Hourly position (Non-Exempt)
• Overtime paid in accordance with federal and state law
• Compensation based on experience and performance

Training & Advancement

• Promotion and continued employment in management roles are contingent upon:
  • Completion of required training programs
  • Satisfactory performance evaluations
  • Background check clearance (for management roles)
  • Compliance with company policies
• Advancement opportunities are performance-based and not guaranteed