Assistant Manager (03040) - 878 Stillwater Avenue

About the role

You thrive on leadership and have a natural ability to ensure tasks are completed efficiently—both at home and at work. As an Assistant Manager at Domino's Pizza, you'll have the opportunity to step into a leadership role in a fun, flexible environment. This position offers valuable work experience and the chance to grow within a company known for exceptional pizza delivery. If you're ready to take charge and help us be the best, we want you on our team.

Responsibilities

• Oversee all operations during your shift, including cost controls, inventory, cash management, and customer relations.
• Set the example by adhering to all policies and procedures 100% of the time and ensuring your team does the same.
• Manage staffing, paperwork, cost controls, cash handling, food management, scheduling, and store cleanliness.
• Maintain perfect image and adherence to standards, deliver great customer service, and ensure attendance and punctuality.
• Handle transportation to and from work, marketing efforts, and overall store profitability.
• Operate all store equipment, stock ingredients, prepare product, and process telephone orders.
• Take inventory, complete associated paperwork, and clean equipment and facility daily.
• For delivery roles: Deliver pizzas and flyers to customers within a designated area, requiring a valid driver’s license, safe driving record, and access to an insured vehicle.

Requirements

• Strong judgment, math skills, and ability to multitask.
• Ability to comprehend and give correct written and verbal instructions.
• Excellent communication skills for processing orders over the phone and in person.
• Proficiency in basic arithmetic (addition, subtraction, multiplication, division) and making correct monetary change.
• Motor coordination for rapid and precise movements, including typing on a keyboard or touch screen.
• Navigational skills to read maps and locate addresses within the delivery area, including multi-story buildings and private homes.

Skills

• Leadership and ability to direct activities under stress.
• Repetitive task management, both independently and as part of a team.
• Quality control, data analysis, and decision-making.
• Verbal, writing, and telephone skills for order processing.
• Physical coordination for tasks such as shaping dough, using a pizza peel, and assembling boxes.

Work Conditions

• Exposure to varying and sometimes adverse weather conditions when performing outside tasks or deliveries.
• In-store temperatures ranging from 36°F in coolers to 90°F or higher in work areas, with sudden temperature changes.
• Exposure to food odors, cornmeal dust, cramped quarters (e.g., walk-in cooler), and hot surfaces/tools (up to 500°F or higher).
• Sharp edges and moving mechanical parts in the work environment.
• Sensory requirements: Talking and hearing on the phone, near and mid-range vision for tasks, depth perception, and ability to differentiate between hot and cold surfaces. Far and night vision required for driving.

Physical Requirements

• Standing: Most tasks are performed standing, with work surfaces between 36" and 48" high.
• Walking: Short distances for short durations; delivery personnel travel between the store, vehicle, and customer locations.
• Sitting: Paperwork is completed at a desk or table.
• Lifting: Unloading bulk deliveries (up to 50 lbs) using a hand truck, stacking cases onto shelves up to 72" high. Carrying large cans (3 lbs, 7 oz), pizza sauce (30 lbs), and trays of dough (12 lbs per tray).
• Pushing/Pulling: Moving trays on dollies (requiring up to 7.5 lbs of force).
• Climbing: Navigating stairs or ladders for tasks like changing signs, washing walls, or maintenance. Delivery personnel may navigate five or more flights of stairs.
• Stooping/Bending: Forward bending at the waist (e.g., pizza assembly, stocking ingredients) for 30-45 seconds at a time, repeated continuously.
• Crouching/Squatting: Occasionally to stock shelves or clean low areas.
• Reaching: Continuously in all directions (up, down, forward) for tasks like turning oven controls, scooping ingredients, or answering phones.
• Hand Tasks: Eye-hand coordination for shaping dough, using a pizza peel, assembling boxes, and handling tools like the pizza cutter. Frequent and forceful use of forearms and wrists.
• Driving: Delivering pizzas within a designated area, requiring a valid driver’s license, safe driving record, and access to an insured vehicle.

Advancement

Many team members start as delivery drivers and advance to roles like Assistant Manager, General Manager, franchise owner, or Manager of Corporate Operations. Domino’s offers a world of opportunity for career growth.

Diversity

Our mission is to recognize, appreciate, and utilize the unique talents of all individuals. We strive to create an environment where everyone can reach their highest potential through inclusion and respect for differences.