Jobs · Customer Service · Indiana

Assistant Manager(02717) - 1027 W Seventh St

Domino's · Auburn, IN · 1 mo ago
On-siteCustomer ServiceFull-time

About the role

You are responsible for everything that happens during your shift, including all cost controls, inventory control, cash control and customer relations. You must set the example, follow all policy and procedures 100% of the time, and expect the same from your crew.

Responsibilities

  • Staffing
  • Paperwork
  • Cost controls
  • Cash control
  • Food management
  • Work to a schedule
  • Perfect image and adherence to standards
  • Great customer service
  • Attendance and punctuality
  • Store cleanliness
  • Marketing
  • Profitability

Requirements

  • Must be at least 18 years of age
  • Transportation to and from work

Qualifications

  • Ability to comprehend and give correct written instructions
  • Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
  • Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
  • Must be able to make correct monetary change
  • Verbal, writing, and telephone skills to take and process orders
  • Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
  • Ability to enter orders using a computer keyboard or touch screen

Skills

  • Judgment
  • Math
  • Multitasking
  • Ability to direct activities
  • Ability to perform repetitive tasks
  • Ability to work alone and with others
  • Ability to work under stress
  • Ability to meet strict quality control standards
  • Ability to analyze and compile data
  • Ability to make judgments and decisions

Physical requirements

  • Standing for most tasks
  • Walking for short distances
  • Sitting for paperwork at a desk or table
  • Lifting up to 50 pounds from the floor and stacking onto shelves up to 72 inches high
  • Carrying items such as large cans (3 lbs, 7 oz) and pizza sauce (30 lbs)
  • Pushing trays on dollies requiring up to 7.5 pounds of force
  • Infrequent climbing of stairs or ladders
  • Forward bending at the waist at the pizza assembly station and when stocking ingredients
  • Occasional crouching or squatting to stock shelves and clean low areas
  • Continuous reaching up, down, and forward
  • Frequent and forceful use of forearms and wrists when shaping pizza dough
  • Frequent and/or forceful pinching when assembling cardboard pizza boxes

Work conditions

  • Exposure to varying and sometimes adverse weather conditions when removing trash and performing other outside tasks
  • In-store temperatures ranging from 36°F in the cooler to 90°F or above in some work areas
  • Sudden changes in temperature in the work area and while outside
  • Fumes from food odors
  • Exposure to cornmeal dust
  • Cramped quarters including the walk-in cooler
  • Hot surfaces and tools from the oven up to 500°F or higher
  • Sharp edges and moving mechanical parts

Driving-specific duties

  • Deliver product by car and then to the door of the customer
  • Deliver flyers and door hangers
  • Requires a valid driver's license with a safe driving record meeting company standards
  • Access to an insured vehicle which can be used for delivery

Essential skills for delivery

  • Navigational skills to read a map and locate addresses within the designated delivery area
  • Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product

Physical demands for delivery

  • Carrying pizzas and beverages while performing walking and climbing duties
  • Walking between the store and delivery vehicle and from the delivery vehicle to the customer's location
  • Climbing during delivery may require navigating five or more flights of stairs
  • Exposure to varying and sometimes adverse weather conditions when delivering product, driving, and couponing

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