Assistant Manager (03025) - 220 Park St

About the role

You're a natural leader who ensures everything runs smoothly, both at home and at work. As an Assistant Manager at Domino's Pizza, you'll oversee daily operations, manage teams, and uphold company standards. This role is ideal for someone with strong judgment, math skills, and the ability to multitask in a fast-paced, fun, and flexible environment. Gain valuable experience while helping Domino's remain the best in pizza delivery.

Responsibilities

• Oversee all aspects of store operations during your shift, including cost controls, inventory, cash management, and customer relations.
• Set the example by following all policies and procedures 100% of the time and ensuring your team does the same.
• Manage staffing, paperwork, food preparation, scheduling, store cleanliness, and marketing initiatives.
• Maintain profitability and adherence to company standards for image and customer service.
• Ensure attendance, punctuality, and reliable transportation to and from work.
• Operate equipment, stock ingredients, process orders, and maintain cleanliness.
• Train and orient new team members on the job.

Requirements

• Ability to comprehend and give clear written and verbal instructions.
• Strong communication skills for processing orders over the phone and in person.
• Proficiency in basic math (addition, subtraction, multiplication, division) and making correct monetary change.
• Motor coordination for rapid and precise movements, including using a computer keyboard or touch screen.
• Navigational skills to read maps and locate addresses within the delivery area.
• Ability to navigate adverse terrain, including multi-story buildings and private homes, while carrying product.

Work Conditions

• Exposure to varying and sometimes adverse weather conditions when performing outside tasks or deliveries.
• In-store temperatures ranging from 36°F in coolers to 90°F or higher in work areas, with sudden temperature changes.
• Exposure to food odors, cornmeal dust, cramped quarters (e.g., walk-in cooler), and hot surfaces/tools (up to 500°F or higher).
• Sharp edges and moving mechanical parts in the work environment.
• Sensory requirements: talking/hearing on the phone, near/mid-range vision, depth perception, and the ability to differentiate between hot and cold surfaces.
• Far vision and night vision for driving.
• Ability to direct activities, work under stress, meet quality control standards, and make judgments/decisions.

Physical Requirements

• Standing: Most tasks are performed standing, with work surfaces between 36" and 48" high.
• Walking: Short distances for short durations; delivery personnel travel between the store, vehicle, and customer locations.
• Sitting: Paperwork is completed at a desk or table.
• Lifting: Unload bulk deliveries (up to 50 lbs) using a hand truck; stack cases onto shelves up to 72" high. Carry pizza sauce (30 lbs), dough trays (12 lbs each), and pizzas/beverages during delivery.
• Pushing/Pulling: Move trays on dollies (requiring up to 7.5 lbs of force).
• Climbing: Navigate stairs or ladders for tasks like changing signs, washing walls, or maintenance; may require climbing five or more flights of stairs during deliveries.
• Stooping/Bending: Forward bending at the waist (e.g., pizza assembly, stocking ingredients) for 30–45 seconds at a time, repeated continuously.
• Crouching/Squatting: Occasionally to stock shelves or clean low areas.
• Reaching: Continuously in all directions (up, down, forward) for tasks like turning oven controls, scooping ingredients, or answering phones.
• Driving: Deliver pizzas within a designated area; may make several deliveries per shift.
• Hand Tasks: Eye-hand coordination for shaping dough, using a pizza peel, assembling boxes, and operating tools (e.g., pizza cutter, phone, computer).

Tools and Equipment

• Pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter, pizza peel.

Delivery-Specific Duties

• Deliver product by car and to the customer's door.
• Distribute flyers and door hangers.
• Requirements: Valid driver's license with a safe driving record, access to an insured vehicle for deliveries.

Advancement Opportunities

Many team members start as delivery drivers and advance to roles like assistant manager, general manager, franchisee, or corporate operations manager. Domino's offers a world of opportunity for career growth.

Diversity

Domino's mission is to recognize, appreciate, and utilize the unique talents of all individuals. We foster an inclusive environment where team members can reach their highest potential.