Assistant Maintenance Supervisor | Camden Lakeway

About the role

The Assistant Maintenance Supervisor plays a crucial role in maintaining and enhancing the quality of life for Camden's residents by overseeing daily maintenance tasks, ensuring the smooth operation of communal facilities, and providing exceptional customer service.

Responsibilities

• Assist the Maintenance Supervisor in supervising and scheduling maintenance activities, including make readies and service requests.
• Monitor and prioritize service requests and tasks, identifying and expediting emergencies, and managing workload to ensure timely completion.
• Perform preventative maintenance on community and apartment appliances and equipment.
• Prepare vacant apartments for move-in, including completing necessary repairs or replacements.
• Assist with managing the make-ready process by walking vacant apartments after move-out to determine make-ready needs, communicating with vendors, monitoring progress, ensuring all repairs and replacements are completed, and notifying the Community Manager when the process is complete.
• Respond to and complete service requests, including repairing and replacing appliances, plumbing systems, and air conditioning, heating, and electrical systems.
• Accurately document service requests, preventative maintenance, and make-ready of vacant apartments in OneSite.
• Provide excellent customer service when interacting with residents, guests, and vendors.
• Identify and address safety, hazardous conditions, or maintenance needs in the community and correct them or report them to the Maintenance Supervisor.
• Aid in training and developing the community’s maintenance staff.
• Aid the Maintenance Supervisor in maintaining adequate inventory of supplies for repairs.
• Assist with grounds keeping, pool maintenance, housekeeping, distribution of notices, apartment inspections, and other tasks as needed.
• Maintain overall organization and cleanliness of work areas and maintenance shops.

Qualifications

• High school diploma and some college or trade school preferred.
• At least 1 year of general maintenance experience, with at least 6 months of apartment maintenance experience required.
• EPA certification Type I, Type II, or Universal required; CPO certification preferred.
• Must be able to perform tile work, carpentry repairs, and all facets of the apartment make-ready process.
• Must be able to troubleshoot and repair HVAC equipment, plumbing systems, electronic systems, all major appliances, pool and spa equipment, and other systems on the community.
• Certified Apartment Service Technician (CAMT) preferred.
• Must have certifications/permits required by city or state to perform job responsibilities.
• Must have dependable transportation to/from work and be able to accommodate a rotating on-call schedule. A valid driver’s license is required for employees who work at communities utilizing Low Speed Vehicles.