Assistant Maintenance Manager

About the Role

Join the ConcordRENTS team, a distinguished leader in delivering a quality, customer-centric property management experience across affordable and market-rate multifamily communities throughout Florida. With over 30 years of success, ConcordRENTS thrives on teamwork, community, and a commitment to meeting the needs of a changing market.

This position contributes to the success of the community by maintaining amenities and apartment home interiors, including preparing apartment homes for new residents and maintaining occupied units. The role is ideal for candidates with experience in painting, plumbing, electrical work, appliance repair, carpentry, landscaping, and irrigation repairs. You will maintain the community's curb appeal and address residents' customer service needs through clear and caring communication. The ability to work independently, learn industry-leading technology, and solve problems efficiently is essential.

• Certified Pool Operator (CPO) certification may be required to service pools.
• EPA certification (Universal or both Type I and Type II) is required and must be provided at hire or obtained within six months through company-provided training.

Responsibilities

• Work from checklists, schedules, service requests, logs, contracts, warranties, and instructions to track and determine the status of service requests in the computer system.
• Investigate and resolve past-due service orders in the computer system and update records for completed tasks.
• Maintain accurate records and documentation, including EPA logs, MSDS sheets, smoke detector records, asset inventory, fire logs, compactor logs, and pool logs.
• Check warranty information and ensure repairs comply with warranty requirements.
• Maintain spare parts inventory and requisition supplies, materials, and parts as needed.
• Conduct and document move-in and move-out inspections, and orient new residents to appliance operations.
• Respond to punch lists and prepare apartments for new residents, ensuring all checklist items are resolved.
• Perform a range of repairs, including replacement of damaged floor coverings, walls, countertops, fixtures, fans, windows, doors, and appliances involving mechanical, electrical, plumbing, or HVAC systems.
• Respond to service requests for mechanical, electrical, plumbing, or HVAC repairs in apartments or amenities.
• Notify supervisors when outside contractors are needed for unusual conditions and monitor their work for quality and safety.
• Paint interior and exterior surfaces, including apartments, clubhouses, amenity areas, compactor areas, signs, posts, gates, and street markings.
• Prepare surfaces for painting, including pressure washing, applying caulk, patching drywall and stucco, and matching textures.
• Maintain grounds by picking up trash, emptying bins, cleaning compactors, and pressure washing buildings, sidewalks, and breezeways.
• Clean and scrub pool and deck surfaces, treat pool water with chemicals, and ensure compliance with standards.
• Check and repair irrigation systems, rake recreation areas, and paint signs and street markings.
• Perform preventive maintenance routines, such as changing filters, checking smoke detectors, replacing batteries, and updating exterior light maps.
• Assist with moving appliances, making keys, cleaning and maintaining golf carts, and responding to maintenance inquiries from staff or residents.
• Complete special projects to improve property aesthetics, safety, or quality, such as installing lighting, repairing fences, or building shelving.
• Maintain property grounds, report safety hazards or unsightly conditions, and manage supply inventories.
• Available for on-call duty, nights, and weekend work.

Requirements

• High School diploma or GED equivalent required.
• Applied trades training in mechanics, electrical systems, HVAC systems, and plumbing.
• Over three years of experience in a related field, with familiarity in required techniques, equipment, systems, and work routines.
• Ability to use mathematics, drawings, manuals, schematics, and precision measuring instruments (e.g., A/C gauges, digital scales, electrical testers).
• Certified Pool Operator (CPO) certification may be required.
• EPA certification (Universal or both Type I and Type II) required at hire or within six months of employment.
• Ability to speak, read, and write English for safety and productivity.
• Must be solutions-oriented, able to work independently with a sense of urgency, and willing to learn industry-leading technology.

Benefits

• 16 days of paid time off and 7 paid holidays in the first year.
• 401(k) Program with up to $5,250 in annual company match (150% match on the first 3% contributed and 50% match on contributions between 4% and 10%).
• Rental discounts: 20% for all full-time team members and 50% for resident maintenance positions.
• Eligibility to participate in performance and role-specific bonus programs.