Assistant Maintenance/Make Ready - Multifamily

Position Summary

The Assistant Maintenance / Make Ready Technician is responsible for assisting with upholding the physical integrity of the community by ensuring a clean, safe, and well‑maintained living environment for residents, visitors, and staff. This role helps preserve property value and enhance resident satisfaction, proactively anticipating, identifying, and resolving issues under the supervision of the Lead Maintenance Technician. The technician also trains and mentors maintenance personnel to provide strong operational support and consistent, high‑quality service delivery.

Key Responsibilities

• Operational Oversight: Conduct all duties in compliance with company policies, procedures, and applicable federal, state, and local laws (e.g., OSHA, ADA, Fair Housing). Inspect vacated apartments, complete detailed checklists, and promptly communicate make‑ready needs to the Senior Maintenance Technician and Property Manager. Assist with cleaning and trash‑out of units, including removal of heavy or bulky items when necessary. Maintain cleanliness of community grounds and deliver resident notices as needed.
• Leadership & Training: Complete all required Grace Hill training courses by specified deadlines. Understand that eligibility for commissions or bonuses is contingent upon timely course completion. Participate in ongoing skill development directed by management. Support safety training efforts and adhere to “safety first” practices at all times.
• Maintenance Coordination: Perform general maintenance tasks to prepare apartments for new residents, including replacing or repairing lights, locks, faucets, appliances, doors, blinds, fans, windows, and shelving; patching and painting walls; inspecting tiles; changing A/C filters; and operating carpet cleaning equipment. Change locks and mailbox locks as needed and make new keys upon request. Assist with appliance repairs, replacements, and transfers. Transport paint and equipment from storage, assist with painting and minor exterior maintenance, and respond to service support needs from the maintenance team.
• Resident Relations: Ensure all apartments are restored to “market ready” condition in a timely manner to support resident move‑in schedules. Provide a clean, functional, and welcoming living space for new residents upon move‑in. Deliver resident notices professionally and respectfully. Support the property team by promoting a safe, clean, and well‑maintained community environment.
• Compliance & Reporting: Document all inspections, repairs, and maintenance tasks completed during the make‑ready process. Report supply and material needs to the Property Manager and/or Senior Maintenance Technician. Ensure all work aligns with safety regulations and property standards. Complete other tasks as assigned by management to support overall property success.

Qualifications

• Must meet all physical requirements of the position and be able to follow directions effectively.
• Must wear a back‑support belt and gloves as dictated by specific tasks.
• Required to wear appropriate footwear (non‑flat‑bottom shoes; flat‑bottom sneakers are not permitted).

Schedule

Typical schedule is 40 hours per week, 8:30 a.m. – 5:30 p.m., Monday through Friday. The weekly schedule may vary as business needs require, and occasional on‑call work, including occasional weekend needs, may be necessary.

Work Environment & Physical Requirements

• Work is performed primarily indoors (66 % to 100 % of the time) with occasional outdoor tasks.
• Exposure to cleaning solvents, paint fumes, and adhesives is possible.
• Ability to work in tight or awkward spaces to access hard‑to‑reach areas.
• Physical demands include being on feet for the majority of the shift, frequent bending, kneeling, climbing stairs/ladders, reaching overhead, and regular pushing, pulling, gripping, and using tools/equipment.
• Must lift and carry items ranging from 1–50 lb regularly; occasionally up to 75 lb, rarely over 100 lb.
• Vision: Must consistently recognize clean versus unclean areas, see clearly at a distance for property‑wide observation, inspect equipment and cleaning results, and attend to small details.
• Hearing: Helpful but not essential; must be able to receive verbal or written instructions and be attentive to surrounding noise in shared or high‑traffic areas.
• Speaking: Verbal communication is occasionally required for requesting supplies, asking questions, or brief exchanges with team members; written communication is acceptable for most tasks.

Benefits

• Low‑cost health, dental, and vision insurance; life and disability coverage.
• Voluntary wellness plans (critical illness, accident, hospital indemnity).
• Employee Assistance Program.
• Financial Planning Resources and employer‑matched 401(k) plan.
• PTO & Sick Time, Paid Holidays, Birthday Leave, Work Anniversary Leave.
• Opportunities for professional growth and development within a supportive culture.