Assistant Maintenance Director - Marquis at The Rim

About the role

The Assistant Maintenance Director combines hands‑on maintenance work with customer service. You will lead a maintenance team, complete service requests, and ensure CWS residents are highly satisfied while upholding safety as a top priority.

Responsibilities

• Assist with leading the maintenance team
• Prepare make‑ready apartments
• Complete service requests
• Maintain inventory and shop organization
• Perform common‑area maintenance
• Participate in the preventative maintenance program
• Participate in resident satisfaction programs
• Communicate with customers, residents, investors, vendors, leadership, and CWS team members
• Participate in the CWS Risk Management Program and Safety Programs
• Make safety a top priority for team members, residents, contractors, and yourself

Requirements

• High School diploma or GED (preferred)
• Yardi software experience (preferred)
• EPA, HVAC I & II, CPO and local certifications (required)
• Minimum 1–2 years full‑time experience in apartment maintenance or a trade requiring basic knowledge of electricity, plumbing, carpentry, painting, and HVAC (required)
• Apartment maintenance experience (preferred)
• Valid driver’s license and current automobile insurance (required)
• Own a basic set of hand tools (required)
• Ability to read service requests, schedules, and converse regularly in English with team members, residents, and vendors
• Basic computer skills
• Flexibility to work variable schedules, including weekends and emergencies
• Adherence to company policies, procedures, and practices
• Ability to establish and maintain effective working relationships
• Professional and ethical demeanor
• Supervisory/managerial skills
• Willingness to work at locations other than the “home” property
• Ability to travel within major metropolitan areas and attend company functions in other cities
• Availability for emergency calls outside normal business hours

Benefits

• 50% apartment rental discount for onsite team members; 20% discount for all other employees
• Multiple medical, dental, and vision plan options
• Company‑paid life and disability insurance
• Paid parental leave
• 401(k) with company match
• Pet insurance
• Tuition reimbursement
• Flexible spending and health savings account options
• Fitness Bucks program covering fitness‑related activities, equipment, and wellness purchases
• Paid time off, company holidays, a floating holiday, and a birthday holiday

Work Environment

Work is performed throughout residential apartment communities in both office and field settings. The position may involve exposure to outdoor weather conditions, maintenance equipment, construction areas, chemicals, noise, dust, and other environmental conditions associated with property maintenance activities.

Physical Requirements

The role requires frequent walking throughout the property, including climbing stairs, inspecting units, and assisting with maintenance operations. It involves standing, bending, kneeling, reaching, climbing ladders, and lifting or moving materials and equipment up to 50 pounds. The employee must be able to work indoors and outdoors in varying environmental conditions and safely operate maintenance tools and equipment.